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Front Office Receptionist

2 weeks ago


Toronto, Ontario, Canada Preszler Injury Lawyers Full time

About Preszler Injury Lawyers:

Preszler Injury Lawyers was established in 1959 by its founder, Robert P. Preszler. For over 60 years, the Preszler Injury Lawyers has restricted its practice to claims arising from motor vehicle accidents, slip/trip and falls, product liability, sexual assault, wrongful dismissal, accident benefits, disability claims and medical malpractice. Preszler Injury Lawyers only represents Plaintiffs.

Position Overview:

We are seeking a professional, enthusiastic and friendly Front Office Receptionist to join our dynamic team. As a Front Office Receptionist, you are the first point of contact for our clients.

Key Responsibilities:

Client and Visitor Management:

  • Greet and welcome clients and visitors in a professional and friendly manner.
  • Notify staff members of the arrival of their clients or visitors.
  • Maintain a tidy and welcoming reception area.

Telephone and Communication:

  • Answer, screen, and forward incoming calls promptly and courteously.
  • Take and relay accurate messages.
  • Perform initial client intake and transfer to the intake team.

Scheduling and Appointments:

  • Schedule and confirm appointments, ensuring the proper flow of clients to the appropriate staff members.
  • Manage the office calendar, including booking conference rooms and coordinating meetings.
  • Arrange transportation for clients.

Administrative Support:

  • Assist in handling incoming and outgoing mail, including packages and deliveries.
  • Assist with data entry, maintaining databases, and updating records.
  • Support the administrative team as needed.

Office Maintenance:

  • Monitor and order office supplies to ensure the reception area and office are well-stocked.
  • Report any maintenance issues to the appropriate personnel.
  • Ensure the reception area is always clean and organized.

Qualifications:

  • Ability to commute to office (required).
  • Minimum 1 year experience in a similar role (required).
  • Experience with Personal Injury Law is an asset.
  • Experience dealing a high volume of calls is an asset.
  • Ability to deal with individuals in a courteous, positive, and professional manner.
  • Strong work ethic and organizational skills
  • Ability to work well individually and as part of a team

Preszler Injury Lawyers is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Only those selected for an interview will be contacted.