Office Administrator

OFFICE ADMINISTRATOR

About Us: For 15 years, CHAR Hospitality has developed and operated some of Calgary's most beloved places to eat and drink. More importantly, we're a group of people – chefs, hospitality veterans, and creators – who thrive on providing meaningful hospitality to our guests and our people. We believe in an enjoyable working environment based on respect, opportunities for growth and support of personal goals.

We are seeking a highly organized and detail-oriented Office Administrator to join our growing restaurant group. This position will work out of our corporate office and is critical in overseeing server cashouts, due backs, and staff tip-out procedures, supporting payroll operations, and general office administration across multiple restaurant locations.

Who you are: The Office Administrator is an integral contributor to the overall success of our restaurants. Our properties include multiple outlets; rooftop bars, lounges, in-room dining, patios and event spaces. You are known for sharing your passion of hospitality, who puts people first, is highly resourceful, detail orientated, positive and self-motivated.

Key bookkeeping & financial responsibilities:

• Oversee event billing, server cashouts, and tip distribution.
• Resolve discrepancies in cash handling or tip reporting with managers.
• Keep detailed records of tip and cash transactions for audits.
• Assist with employee payroll updates and management
• Processing gift card and donation sales
• Monitor and distribute invoices for payables
• Assist with bookkeeping / accounting / expense reports and general financial tasks as required

Daily administrative functions, include:

• Provide administrative assistance for ownership, restaurant leaders & senior leadership
• Perform general administrative duties and tasks
• Support with recruitment process / onboarding and hiring / enrollment
• Manage the front desk and handle incoming calls
• Manage employee anniversaries to include online cards as required
• Set up and maintain manual and computerized information filing systems
• Compile data, statistics, and other information as required
• Office cleanliness, security, and organization
• Supply management and communications (phone/email)
• Documentation and maintenance coordination
• Tracking licensing and permit renewals for multiple locations
• Maintaining filing systems to support accounting & HR
• Managing calendars, data entry, and restaurant reservation systems
• Liaising with external IT consultants as needed
• Supporting special projects and operational areas.

Related Experience & Qualifications:

• 2-3 years of experience in general administrative duties
• High degree of proficiency in office computer applications – Microsoft word, spreadsheet, database, electronic mail/calendar applications & other information management tools
• Basic bookkeeping / AR distribution and handling of invoices
• Managing office equipment & tech – printers / computers / tablets
• Experience with square, micros, open table and google
• Must have excellent verbal and written communication skills
• Highly organized, detail-oriented, capable of meeting deadlines and handling sensitive information with discretion.
• Effective time management skills and ability to work independently.
• Coachable, open to feedback, and able to work effectively in a team environment
• Must have personal vehicle and a class 5 license
• Previous hospitality experience is considered an asset

The ideal candidate will be flexible and self-motivated, have strong communication skills, a positive attitude, and the ability to collaborate with team members across departments.

What we offer:

• Competitive wage based on experience
• Health, dental, and vision insurance
• Employee dining discounts
• Opportunities for growth within a multi-concept restaurant group

Please submit your resume and a short cover letter. We appreciate all applications, but only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $24.00-$26.00 per hour

Benefits:

• Company events
• Dental care
• Discounted or free food
• Extended health care

Application question(s):

• What's the best team-building exercise you've ever participated in, and why?

Work Location: In person