Dental Receptionist

1 week ago

Kamloops BC VE N, Canada Home if Smiles Full time

About Us

We are a patient-centered dental practice committed to providing exceptional care and a welcoming experience for every patient who walks through our doors. Our team is growing, and we are looking for a friendly, organized, and professional Dental Receptionist to join us full-time.

This role is ideal for someone who thrives in a fast-paced environment, enjoys helping people, and wants to contribute to a positive team culture.

Key Responsibilities

Patient Experience & Front Desk Operations

  • Greet patients warmly and ensure a positive, welcoming experience
  • Check patients in and out efficiently
  • Answer phones, emails, and patient inquiries with professionalism and clarity
  • Schedule and confirm appointments; manage provider schedules
  • Verify insurance and obtain necessary documentation
  • Process payments and manage financial transactions
  • Maintain a clean, organized, and professional reception area

Administrative & Clinical Support

  • Prepare and manage patient charts and documentation
  • Update and maintain patient information in the practice management software
  • Communicate effectively with clinical team members regarding patient flow
  • Assist with recall, treatment follow-up, and reactivation calls
  • Coordinate specialist referrals as needed
  • Support the team with various administrative tasks as assigned

Qualifications

Required:

  • Previous experience as a dental receptionist or in a dental/medical office
  • Strong communication and customer service skills
  • Excellent organization and time management abilities
  • Proficiency with dental practice management software (PowerPractice and MaxAssist preferred)
  • Ability to multitask and remain calm under pressure
  • Professional, warm, and positive demeanor

Preferred:

  • Knowledge of dental terminology
  • Experience with insurance verification and billing
  • Previous experience in a multi-provider dental clinic

What We Offer

  • Competitive hourly wage
  • Benefits (health, dental, free parking)
  • Supportive and collaborative team environment
  • Opportunities for training and professional development
  • A workplace culture that values respect, teamwork, and patient care excellence
  • Salary offered will be a direct reflection of the candidates experience.

How to Apply

If you are a motivated, friendly, and reliable individual looking to join an exceptional dental team, we would love to hear from you

Please submit your resume and a brief cover letter outlining why you would be a great fit for this role.

We thank all applicants for their interest; only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $25.00-$32.00 per hour

Expected hours: 32 – 40 per week

Benefits:

  • Dental care
  • Extended health care

Work Location: In person

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