Dental Receptionist

1 week ago

Vancouver BC VE P, Canada dental clinic Full time

Job Overview

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires excellent administrative skills, familiarity with dental office procedures, and the ability to handle multiple tasks in a fast-paced environment. Prior experience with electronic medical records and dental management software is highly valued. The Dental Receptionist will play a crucial role in ensuring a smooth patient experience from check-in to check-out, supporting the overall operations of the dental office.

Responsibilities

  • Greet patients warmly and professionally upon arrival, ensuring a welcoming environment.
  • Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages accurately.
  • Verify patient insurance information and update electronic medical records using systems such as Cleardent. Training is available
  • Schedule, confirm, and reschedule patient appointments efficiently while managing the appointment calendar.
  • Collect patient payments, process billing, and handle financial transactions accurately.
  • Maintain organized patient records in compliance with privacy regulations and office policies.
  • Assist with administrative tasks such as filing, faxing, and data entry to support daily office operations.
  • Coordinate with dental staff to ensure smooth workflow and patient care continuity.
  • Handle front desk duties including checking in patients, updating medical history forms, and managing patient flow.

Skills

  • Proven experience as a Dental Receptionist or in a similar front desk role within a dental or medical office setting.
  • Strong knowledge of dental practice management software such as Cleardent familiarity is a plus. training is available.
  • Excellent communication skills, both verbal and written, with the ability to handle multi-line phone systems effectively.
  • Knowledge of medical terminology relevant to dental care to facilitate accurate record keeping and communication.
  • Exceptional organizational skills with attention to detail to manage scheduling and administrative tasks efficiently.
  • Ability to multitask effectively while maintaining professionalism under pressure.
  • Previous experience working in a fast-paced healthcare environment is preferred but not required. This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing exceptional patient care through efficient administrative support and professional excellence. We provide training through experience and excellent team.

Job Types: Full-time, Part-time, Permanent

Pay: $21.26-$24.00 per hour

Expected hours: 24 – 32 per week

Benefits:

  • Dental care
  • Extended health care

Work Location: In person

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