Workplace Experience Coordinator

We are looking for a warm, outgoing, organized person who loves creating experiences for others, brings energy to a space, and enjoys adding small touches that make the workplace a community. The Workplace Experience Coordinator creates a welcoming experience for all clients, visitors and employees, both in person and over the phone. You are someone who enjoys continuously learning, has an infectious positive attitude, great listening, creative thinking and problem solving skills. You take pride in your attention to detail, self management, administrative skills, and you genuinely enjoy helping people and contributing to a positive workplace culture. If this sounds like we're describing you, we'd love to connect

Join Global Drain Technologies, a leading manufacturer of engineered drainage systems for the food and beverage industry, commercial & industrial facilities, and urban landscape projects.

Choosing to work at Global Drain Technologies means you will be part of a high performing team of engaged specialists, motivated in expanding their potential in a rewarding culture. We offer competitive compensation, group benefits, profit sharing plan, GRSP, vacation plan, professional growth and development opportunities.

KEY RESPONSIBILITIESTo succeed in this job, you must:

Workplace Experience and Support

• Create a warm, welcoming, and well-organized workplace that reflects our culture and supports a positive daily experience for staff and visitors
• Coordinate GDT's healthy meal and food programs, including communicating with vendors, organizing weekly setups, and gathering feedback
• Support wellness, appreciation, and community-building activities throughout the year
• Serve as a key member of our #LivintheDrain Social Committee, helping plan and host fun internal events and team-building activities
• Help coordinate company tours and client visits to create a polished, positive experience

Office Administration

• Greet and welcome all clients, visitors and guests in a warm, friendly and professional manner
• Serve as primary point of contact, answering and directing all incoming phone calls
• Manage visitor access, sign-in and meeting room calendaring
• Sort, distribute, and manage all incoming and outgoing mail, deliveries and courier services
• Monitor and manage inventory of office supplies and breakroom supplies
• Ensure boardrooms are tidy and organized and stocked with refreshments and guest PPE
• Arrange and manage client hospitality, including ordering and setting up catering and beverages

EDUCATION & EXPERIENCE

• High School Diploma; Post-secondary preferred
• A combination of education and experience may be considered
• Minimum 1+ year experience in administrative/reception or customer service focused role
• Experience in hospitality, wellness, event coordination, or community-building roles

(hotel front desk, spa, fitness studio, retail experience host, etc.)

• Exceptional written and verbal communication skills, including professional telephone etiquette
• Proven ability to build rapport and maintain positive relationships with diverse groups of people (clients, vendors, staff)
• A consistently positive, proactive, and professional demeanor, with a genuine desire to serve and support others
• Proficient in Google Suite and comfortable learning new office technology and communication platforms (e.g., CRM systems)
• Experience with office equipment (computer, photocopier, printer, etc.)
• Excellent organizational skills, attention to detail, and the ability to multitask and manage time effectively in a fast-paced environment

Global Drain Technologies is committed to providing accessible employment opportunities. If you require an accommodation at any stage of the recruitment process please let us know.

Hours of Work: Full Time, Monday to Friday, Day time hours.

GDT thanks all applicants, however only those selected for an interview will be contacted.