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Warehouse & Fulfillment Associate
3 weeks ago
About us
Decolonial Clothing is an Indigenous-owned and operated clothing company based on Turtle Island (also known as Canada). Founded in early 2020 after rebranding from a former clothing company, Decolonial has grown into a globally recognized brand rooted in Indigenous pride and resistance. Since moving production in-house to our Vancouver warehouse in 2021, we've shipped orders worldwide, been featured in Netflix series, major magazines, and news outlets, and collaborated with community organizations and renowned artists to support Indigenous resurgence and storytelling.
Position Overview:
We're looking for a Warehouse & Fulfillment Associate to join our growing team in Vancouver. This role is key to ensuring our customers receive high-quality, timely orders while maintaining the flow of our in-house production. You'll work closely with the Operations and Production Managers to keep our fulfillment and inventory systems running smoothly.
Responsibilities:
- Pack, fulfill, and ship customer orders
- Maintain accurate inventory control and restock as needed
- Assist with production (tagging, pressing, folding garments)
- Communicate with the Operations Manager and Production Manager about inventory, custom orders, and fulfillment needs
- Provide friendly, professional communication with customers about their orders
- Stay updated on shipping logistics, courier changes, tariffs, and related requirements
Skills & Qualifications:
- Attention to detail and strong organizational skills
- Ability to multitask and meet deadlines in a fast-paced environment
- Excellent communication skills (written and verbal)
- Shopify experience is required
- Proficiency in Google Sheets and Google Docs
- Comfortable standing for long periods of time
- Previous warehouse, production, or fulfillment experience is an asset
What We Offer:
- A supportive, community-oriented workplace rooted in Indigenous values
- Opportunity to grow within an expanding ethical clothing company
- Staff discounts and access to exclusive product drops
- Hands-on experience with small-scale production and e-commerce logistics
Job Types: Full-time, Permanent
Pay: $19.00-$22.00 per hour
Expected hours: 30 per week
Application question(s):
- What is your current availability, and when can you start?
- Do you have experience with Shopify?
Education:
- DCS / DEC (preferred)
Experience:
- Warehouse: 1 year (required)
Work Location: In person
