Front Desk

1 week ago

Vernon BC, Canada Days Inn Full time $37,680 per year
  • The Front Desk / Breakfast Attendant is a dual-role position responsible for delivering excellent guest service by managing front desk operations and ensuring a clean, welcoming, and well-stocked breakfast area. This role plays a key part in creating a positive guest experience from check-in to check-out and during the morning meal service.
  • Key Responsibilities:
  • Greet all guests in a warm, friendly, and professional manner
  • Check guests in and out efficiently using hotel management software
  • Answer phones, respond to inquiries, and manage reservations
  • Process payments and maintain accurate records
  • Handle guest concerns or complaints with empathy and prompt action
  • Monitor lobby cleanliness / breakfast area and maintain a welcoming atmosphere
  • Coordinate with housekeeping and maintenance as needed
  • Follow all hotel policies and procedures, including safety and security protocols
  • Set up, maintain, and break down breakfast area according to brand standards
  • Prepare and replenish food items such as coffee, juice, pastries, fruit, and hot items
  • Ensure cleanliness of tables, counters, and food service areas during and after breakfast hours
  • Monitor food temperatures and comply with health and safety regulations
  • Greet guests in the breakfast area and provide assistance or information as needed
  • Restock supplies and notify management of inventory needs

Job Types: Full-time, Part-time, Permanent

Pay: Up to $18.00 per hour

Ability to commute/relocate:

  • Vernon, BC: reliably commute or be willing to relocate with an employer-provided relocation package (required)

Work Location: In person

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