Account Manager

About the Role

Euro Tile & Stone provides carefully curated collections of porcelain tile, marble and countertops sourced all over the world coupled with exceptional service, expertise and supply chain to deliver an excellent client experience. We help to transform our client's space to create the atmosphere, the vibe, the feeling they're looking for.

For over 35 years, we have been serving homeowners, designers, architects, builders, retailers, contractors and renovators. You will have the opportunity to touch every aspect of the business and truly influence yours and the company's success.

Position Details

Euro Tile & Stone is looking for an Account Manager for the Architecture & Design community. You will have the opportunity to develop, grow and manage the company's presence in the A&D market in the GTA and Southern Ontario, leading to specification of Euro Tile & Stone's products. In addition, you'll have the opportunity to work with builders, developers, contractors and more. Be a part of our growing team, as we continue to grow in our beautiful new Toronto location.

What You'll Be Doing

· Responsible for developing, growing and managing Euro Tile & Stone's brand and product awareness, as well as drive sales to the contract design & architecture segments

· Manage relationships with other project stakeholders including contractors, fabricators, owners/property managers/end users, developers, service providers, etc.

· Create short and long-term market strategy including identifying prospects and upcoming projects

· Win specifications, follow up on projects, obtain PO's

· Organize, prepare and deliver brand and product presentations via breakfasts, lunch and learns, 5-a-7's

· Attend, participate in and host industry associated events

· Have a great understanding of our vast product types, collections and their technical attributes including continually and proactively familiarizing yourself with new products, finding creative ways to use our collections and staying up to date with design trends; this is in addition to the training we provide

· Work with internal resources including our library, product and supply chain managers to source product to meet client needs

· Teamwork. That means collaborating with other Account Managers and working harmoniously with other business units including merchandising, product, marketing, logistics, etc.

· Maintain accurate relationship, product placement & project details with updated developments within project management database

· Timely management and communication across all parties to ensure successful implementation of programs including updating sales collateral, product technical data and information, samples, mock ups and proposals.

· Sales administration including CRM, call cycles, updating client's merchandise

What You Bring to the Role

· An understanding that the client is central to everything we do

· Existing relationships and experience selling to the A&D community

· Demonstrated success in establishing, growing and maintaining a sales territory with a service-oriented value proposition

· Exposure working with a mid to high end product offering

· Ability to communicate proactively and clearly in person, over the phone and by email

· Mature, positive, friendly, courteous attitude

· Balance all types of communication and responsibilities

· Proactive problem solver. That also means identifying potential problems and taking care of them before they might escalate

· Able to use technology (ERP, Microsoft Office, iPad). We'll train you on our systems in your first week.

Nice to Haves

· Experience in the tile, stone, flooring or hard surfaces industry is a strong asset

· Industry association and committee involvement is an asset

· Other languages. We're an international company so tell us about any other languages you speak

Why Join

At Euro Tile and Stone our four guiding principles are to treat clients like family, only sell high quality products we believe in, invest to have plenty on hand inventory, and hire people who share our passion and values. We are dedicated to continuing to offer outstanding service and care to each and every one of our clients. With over 35 years in the business, we have an unwavering focus on building relationships and our clients appreciate that.

· You'll get to have a high impact on shaping the strategy, direction and success of the A&D segment for Euro Tile & Stone's Toronto office

· We have a strong commitment to our employees just as we do our clients because we recognize that our people are fundamental to the success and growth of our business

· You'll get the freedom to express your talents in your unique way

· You'll receive a competitive salary, commission and benefits plan

· You have a high potential for growth and career development

· Our company culture is pretty cool. We have an international and design flair, with a fun, collaborative, caring culture and outstanding people. We're also business focused and get stuff done

· We're diverse in terms of culture, but also in embracing diverse opinions and schools of thought

· We offer continuous product training and enjoy sharing our knowledge with our team members

· We give back to our community in many ways and we love to have our employees participate in our charitable events

· We refined the experience of shopping at a retail flooring store and will keep improving

· We genuinely accept feedback and adjust based on it

Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.

Euro Tile & Stone welcomes and encourages applications from people with disabilities and recognizes the importance of Equality, Diversity and Inclusion. Accommodations are available for applicants with disabilities throughout the recruitment, selection and assessment process. If you require an accommodation, please let us know in advance and we will work with you to meet your needs.

We appreciate all applicants for their interest but only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $45,000.00-$90,000.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Wellness program

Ability to commute/relocate:

• Toronto, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Have you ever been charged or convicted of a criminal offence for which you have not received a pardon?

Experience:

• Outside Sales: 2 years (preferred)
• Architecture/Design Sales: 2 years (preferred)
• tile, stone, flooring or hard surfaces industry: 2 years (preferred)

Language:

• English (required)

Licence/Certification:

• Full G License (required)

Work Location: In person