BI Data Analyst

Department:
Business Administration

Location:
Toronto

Description
The Reverse Logistics Group (RLG) is an innovative technology service provider for global players in the materials management sector. Through our scalable platform solutions, we overcome challenges in consumer goods and material take-backs worldwide and connect all stakeholders within the reverse logistics value chain. Our goal is to generate the greatest possible value from recyclable goods by optimizing take-back processes. We work with manufacturers, retailers and government organizations in over 80 countries, enabling smooth circular material flows and maximizing resource efficiency.

Our core values drive everything we do. We believe in promoting a supportive environment for our
colleagues
, delivering exceptional service to our
customers
, contributing to the
community
, and working towards a more sustainable
environment
. If you share these values and are passionate about making a positive impact, we'd love to have you on our team.

About the Role
This is a one-year contract, full-time role. The BI Data Analyst is responsible for developing, validating, and maintaining business intelligence solutions that drive data accuracy, operational performance, and regulatory compliance across key initiatives such as the Common Collection System (CCS) and Scope 3 reporting. This role partners closely with Operations, IT, and external stakeholders to design scalable Power BI dashboards, streamline data workflows, and ensure reliable insights that support business and environmental objectives.

Key Accountabilities

• Design and maintain scalable data models using Microsoft Power BI and Azure Databricks/Fabric, transforming and integrating data from multiple systems to support operational and business analytics.
• Validate and reconcile operational, audit, and financial data across inbound and outbound systems; ensure data accuracy, completeness, and compliance for all internal and external reporting requirements.
• Create, automate, and maintain standard and ad-hoc Power BI dashboards and reports that enable data-driven decision-making for CCS, Scope 3, and Track & Trace projects.
• Lead monthly and annual CCS data validation cycles, distribute reports to Producer Responsibility Organizations (PROs), address feedback, and collaborate with KPMG and internal teams on audit verification activities.
• Develop new Scope 3 customer-facing reports based on evolving business requirements, implementing Row-Level Security (RLS) and validation checks to ensure secure, accurate data access.
• Identify data inconsistencies, duplication, or inefficiencies across existing reports; recommend and implement process improvements that enhance data accuracy, usability, and reporting efficiency.
• Partner with Operations, IT, Product Development, and Continuous Improvement teams to resolve data issues, fulfill reporting needs, and align analytics outputs with business objectives.
• Lead the training and upskilling of internal and external users on Power BI tools, data systems, and reporting best practices to build organizational data literacy.
• Support multiple departments by delivering data analysis, insights, and reporting that inform operational decisions and strategic planning.
• Other duties as assigned

What we need from you
Requirements

• College Diploma or Bachelor's Degree in statistics, engineering, or mathematics
• A minimum of 3 to 5years of experience in business intelligence, data analytics, or a related field
• Fundamental understanding of data repositories and data processes, both on-premises and in the cloud
• Power BI skills (e.g., data visualization, relational databases, SQL, DAX, Power Query, and similar BI tools)
• Microsoft Certified: Power BI Data Analyst Associate is considered an asset
• Confident in the Microsoft Office environment, especially Excel. Experience with pivot tables, lookups, conditional formatting, array formulas, etc. considered an asset
• Data Studio and/or other connector tools
• Strong data analysis skills with a holistic business view to suggest improvements and corrections
• Strong organizational skills and customer service-focused
• Professional communication skills (written and verbal)

What we offer

• Flexible Work Options:
  Work-life balance is key. Enjoy flexible hours and a hybrid work model (remote/in-office) that fits your lifestyle.
• Learning & Growth Opportunities:
  We support your professional development with access to LinkedIn training, mentorship, and advancement opportunities.
• Collaborative, Global Environment:
  Work closely with passionate teams across North America and connect with colleagues in other regions for exciting cross-border projects.
• Inclusive & Equal Opportunity Employer:
  We're committed to creating a workplace that celebrates diversity and inclusion. Everyone is welcome.

Accessibility and Inclusion:
RLG Canada is committed to creating a diverse, accessible, and inclusive workplace. Should you require accommodation through any stage of the recruitment process, please let us know when contacted and we will work with you to meet your needs. Disability-related accommodations during the application process are available upon request. You may also request accommodation by emailing -