Content Coordinator

2 weeks ago


Toronto, Ontario, Canada Trader Interactive Full time

Are you ready to be a big part of something big?

At Trader Interactive, we make buying and selling a great experience. We're a group of go-getters who decided they didn't want to settle for the status quo. We come together as one team to build value and drive innovation across our industries - but we have fun while we do it and make sure our people are always our #1 priority.

When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change tack, small enough to learn from different teams and small enough to connect authentically with leadership.

And one of the best parts? We give you the freedom to work from whatever working location works best for you and your lifestyle - yes, this means you can be 100% remote if you want to be

What We Offer

  • An inclusive and supportive work environment where you can move your career forward and will have the chance to do work that has real, significant impact on the world.
  • The opportunity to be a part of a global group of digital marketplace businesses (CAR Group) located across Australia, Brazil, Chile and South Korea - collectively we have around 1,800 team members worldwide, and our Global Talent Exchange Program means you might just find yourself working in one of those businesses sometime soon.
  • Plenty of flexible leave options and employee benefits including up to 31 days of paid time off in your first year, continuing education with access to LinkedIn Learning, a full benefits package including medical, dental & vision, 401K with company match, and wellness program.

What You'll Do

The Content Coordinator supports B2B customer education initiatives by helping our customers understand, adopt, and fully leverage the value of our platforms, while also positioning our brand as a trusted authority in the industry. The Coordinator will assist in developing and organizing educational content, including webinars, blog articles, case studies, help center resources, testimonials, and more. They'll collaborate with associations, 20 groups, and internal teams to ensure our messaging is relevant, impactful, and resonates with our audiences.

This role is ideal for a natural storyteller who's passionate about creating unique content that connects with customers, translates insights into action, and helps elevate our brand voice across channels.

  • Support the customer education roadmap — including webinar coordination, help center development, and content organization
  • Assist in planning, promoting, and producing live and on-demand webinars, including scheduling, speaker prep, and post-event recaps
  • Partner with the Insights, Product Marketing, and Sales teams to create case studies, testimonials, and customer stories that support credibility and proof
  • Help manage the creation and maintenance of the online Help Center and self-service tools to support onboarding, product education, and customer success
  • Collaborate with industry associations and 20 groups to source relevant content opportunities and educational partnerships
  • Research and draft content ideas that address customer questions, showcase value, and encourage platform engagement
  • Track engagement with education content and share learnings to guide improvements
  • Partner cross-functionally with Product, Sales, and Support to ensure educational efforts align with broader GTM initiatives
  • Support event teams in creating educational sessions, workshops, or panels when applicable

What We're Looking For

  • Strong writing and storytelling abilities — able to turn data or product info into engaging, audience-focused narratives
  • Strong project management skills with the ability to manage multiple priorities and deadlines.
  • Familiarity with webinar tools, CMS platforms, or content management systems preferred
  • Comfort working across teams and managing multiple stakeholders and timelines
  • Passion for creating content that educates, inspires, and drives engagement
  • Strong written and verbal communication skills
  • Eagerness to learn and grow in a collaborative, fast-paced environment
  • Excellent organizational skills and attention to detail.
  • Experience in B2B marketing or working with associations or dealerships is a plus
  • Bachelor's degree in Marketing, Communications, Journalism or a related field.
  • 0-2 years of experience in marketing, content creation, customer education, or communications

So come and join our team - because every role is a big role in our plans to go big.

TI proudly supports a diverse workforce, and we encourage candidates from underrepresented groups to apply. Trader Interactive is an equal opportunity employer where hiring is based entirely on business needs, job requirements, and individual merit.



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