Customer Service Representative

2 weeks ago

Regina, Saskatchewan, Canada RBGlobal Full time
Description

We're looking for a Part-time Customer Service Representative, The work location for this position is Regina, SK , and is considered a fully on-site role. 

Responsibilities


•    Process Bidder Payments


•    Contact successful bidders to advise payments, appointment booking, and pickup process.


•    Track interactions relating to customer requests and proactively reports areas of customer concerns.


•    Ensure confidentiality while dealing with bidders and consignors.


•    Provide customers with information about upcoming auctions and auxiliary services.


•    Ensure that superior customer service is delivered at all times to all customers.


•    Provide additional administrative support as needed 

Qualifications


•    Previous in person customer service work experience.


•    Experience using computers, and the ability to learn new technology/software.


•    Excellent keyboarding skills.


•    A commitment to providing fantastic customer service.


•    Able to work well with others and maintain a positive attitude in high-pressure situations.


•    A friendly, outgoing, patient personality.


•    You thrive working as part of team, pitching in wherever you're needed most.


•    You don't mind working hard, and you like to have fun

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