Customer Service Representative

14 hours ago


Regina, Saskatchewan, Canada Niittyniemi Cottages Full time

We are seeking a Customer Service Representative to provide professional support and ensure a positive experience for our clients. This role involves handling customer inquiries, processing orders, updating records, and identifying basic upselling opportunities.

Key Responsibilities

  • Respond to customer inquiries via phone, email, or chat
  • Assist with product information, order processing, and issue resolution
  • Perform accurate data entry and maintain customer records
  • Identify upselling and cross-selling opportunities when appropriate
  • Maintain clear and professional communication with customers
  • Work with team members to resolve issues efficiently

Requirements

  • Strong communication and customer service skills
  • Accurate data entry and attention to detail
  • Experience in sales or upselling is an asset
  • Ability to multitask and remain professional under pressure

Job Type: Full-time

Pay: $17.75-$30.99 per hour

Expected hours: 40 per week

Benefits:

  • Life insurance
  • Paid time off
  • RRSP match

Work Location: In person



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