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Leisure Travel Advisor- On-Site

2 weeks ago

Cambridge, Ontario, Canada Direct Travel Full time

As a key member of the Leisure Sales team, the Leisure Travel Advisor will be responsible for managing clients' trips from trip inspiration to trip conclusion.

This role will work closely with a team of travel professionals and report to the Regional Manager.

In-office position in Cambridge, ON.

Expedition Expectations

  • Provide leisure travel sales by building a clientele of new and existing business
  • Have a keen sense of customer service, surprising and delighting clients
  • Problem solve and advocate for clients with our suppliers.
  • Build a client base through Virtuoso marketing, local events, and personal networking
  • Sell DT strategic supplier products
  • Plan detailed multi-country itineraries, analyze different air routing for price and schedule and arrange travel accommodations and services
  • Research and provide solutions to client travel-related problems
  • Provide excellent customer services to internal and external clients
  • Continued education via Virtuoso Travel Academy, internal programs, and travel
  • Follow design templates to create client documents for before, during, and after trips.
  • Comfortable in a sales environment with strategic sales goals.

Passport to Success

  • 2+ years travel agency or travel advising experience an asset
  • TICO certification
  • Proficiency in Microsoft Office Software
  • Demonstrated professional customer service skills
  • The capability of maintaining a favorable company image when interfacing with outside sources
  • Proven pursuit of learning and self-development
  • Ability to demonstrate personal and organizational integrity
  • The capability of working in a team environment supporting management and staff, following policies, providing feedback, assisting in special projects, and taking on additional responsibility
  • Effective oral and written communications skills
  • Organizational skills that result in high productivity
  • Must be able to lawfully work within Canada

Going the Extra Mile

  • Familiar with Virtuoso
  • Client Base knowledge
  • Bachelor's degree or equivalent business education preferred

Embark on the next step in your career journey with Direct Travel

As one of the fastest growing Travel Management Companies (TMC) in the world, Direct Travel is committed to reimagining what is possible for the industry, including business travel, personalized experiences, and meetings & events. Under the forward-thinking direction of our experienced leadership team, we are rapidly expanding and leveraging next-generation technologies to deliver on our vision for The Perfect Trip. This is your opportunity to grow your career and be part of a dynamic team that is setting the new standard of travel and service excellence. If you're passionate about innovation and ready for what's next, we'd love for you to join us

Benefits Onboard

In addition to Medical, Dental, and Vision benefits Direct Travel offers an employee rewards and recognitions program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support.

Our Brand Voyage: Direct Travel

Direct Travel is a leading provider of corporate travel management services. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. The company is led by CEO Christal Bemont and Executive Chairman Steve Singh, noted business investor and founder of Concur. Direct Travel has offices in over 80 locations and is currently ranked among the top providers of travel on Travel Weekly's Power List. For more information, visit

Direct Travel is an EOE/AA/Veteran/People with Disabilities employer

If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel.

Requirements:

  • 5+ years leisure industry experience.
  • 3+ years GDS (Apollo or Sabre) experience.
  • Bachelor's degree or equivalent business education preferred
  • Proficiency in Microsoft Office Software
  • GDS Experience with Apollo or Sabre
  • Demonstrated professional customer service skills
  • Ability to work nights and weekends when needed
  • Capability of maintaining a favorable company image when interfacing with outside sources
  • Proven pursuit of learning and self-development
  • Ability to demonstrate personal and organizational integrity
  • Capability of working in a team environment supporting management and staff, following policies, providing feedback, assisting in special projects, and taking on additional responsibility
  • Effective oral and written communications skills
  • Organizational skills that result in high productivity
  • Must be able to lawfully work within the US and have unrestricted work authorization for US
  • This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position.