Communications Associate

People, Place, Prosperity

Working within our Strategic Plan, Cambridge Connected, and committing to our values of Integrity, Respect, Inclusiveness and Service, the successful candidate will work together to help the City of Cambridge achieve our vision: A place for people to prosper – alive with opportunity.

Job Profile

Reporting to the Manager, Corporate Communications, and working closely with Communications Advisors, the Communications Associate provides communications support to the organization including the delivery of communications content, plans and campaigns for city services and programs through a variety of methods and vehicles.

The position writes content for internal and external websites, manages and monitors the city's social media channels and content calendar, develops and implements campaign tactics, works closely and consults with service areas, and attends City and community events.

This position acts as the administrator to the corporation's website(s) and consults with content creators and designers regularly. Liaises with external website platform provider, graphic designers, and Web Editors. Works with advisors to develop digital media strategies.

What you will be doing

• Support the execution of integrated marketing and communication strategies to assist the organization in building positive relations with internal and external stakeholders.
• Co-ordinate projects and campaigns that require collaboration of a variety of internal resources and cross-functional teams.
• Develop and coordinate communication materials and content that effectively promote the city's programs and services.
• Develops awareness/education campaigns, concepts and event promotion via social media/web/external/internal communication tools.
• Maintain corporate identity standards as per the City's Branding Guidelines.
• Research and draft feature stories, internal communications, presentations and media releases/PSAs/advisories upon request.
• Assists with daily monitoring and updates to website content and generates detailed analytics for performance reporting using analytics.
• Assists with support for departmental website content editors with technical training and day-to-day content management.
• Must have strong communication and time management skills and current awareness of digital media techniques and marketing trends.
• Knowledge of Accessibility for Ontarians with Disabilities Act (AODA), Web Content Accessibility Guidelines (WCAG) 2.0 and Canada's Anti-Spam Legislation (CASL).
• Work outside of regular business hours as required.
• Familiarity with eSolutions icreate software platform to publish and design client websites would be an asset.

Education

Three-year college diploma from a technical college or university program with a focus on web-based technology, journalism, communications, public relations and marketing.

Experience and Knowledge

• Must have strong communication and time management skills and current awareness of marketing techniques and trends
• Knowledge of Accessibility for Ontarians with Disabilities Act (AODA), Web Content Accessibility Guidelines (WCAG) 2.0 and Canada's Anti-Spam Legislation (CASL)
• Knowledge of Adobe Creative Suite – Photoshop, Premiere for photo editing, digital design and video editing

We will ask you for these items if you are hired

Proof of your current and valid certificate(s) and/or educational qualifications.

Worker Health and Safety Awareness Training certificate from the Ministry of Labour. (may be obtained post offer)

Your compensation

This position is within Grade 2 of the non-union salary schedule and has an annual salary range of $64,119 to $78,187.

Hours of work

Standard hours of work are Monday-Friday, 8:30 a.m. to 4:30 p.m. with some evenings and weekends as required.

Location of position

This position is located at Cambridge City Hall, 50 Dickson Street, Cambridge Ontario.

Advertisement expiration date

To apply, submit your candidate profile and application through cityONE Careers, prior to November 26, 2025.

Accommodation needs and protection of privacy

The City of Cambridge recognizes and appreciates diversity and inclusion enhances our public value commitment.

We strive to create an accessible and inclusive experience and encourage all qualified people to apply, including and especially people from equity-deserving groups. Qualified applicants will receive consideration for employment with honour and respect toward their individual dimensions of diversity.

We strive to remove barriers that may prevent qualified applicants from fully participating in the recruitment and selection process. Accommodation in accordance with the Ontario Human Rights Code and other applicable legislation is available throughout all stages of the recruitment and selection process. Contact to make your needs known in advance.

Personal information collected in relation to the recruitment process is collected under the authority outlined in the Municipal Freedom of Information and Protection of Privacy Act and used solely to determine eligibility for employment with the City of Cambridge only.

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