Professional Standards Administrator

Position Overview:

The National Payroll Institute has an exciting opportunity for an Administrator to support the Professional Standards Team on a
temporary basis starting December 1, 2025, until June 12, 2026.

This position will support the team with two project deliverables, including the update of the Institute's database of courses and the annual Continuing Professional Education (CPE) call campaign.

What you will be doing:

Program Administration & Member Support

• Research to identify the courses that meet the criteria of the Institute's designation programs education requirement.
• Update the database of courses available on the Institute's website.
• Work with post-secondary institutions to guide them in updating their website and program information related to the Institute's designation programs.
• Conduct follow-up calls to inform designated members about their annual CPE requirements, clarify which activities qualify for credit, and provide guidance on submitting their CPE declarations.
• Track the progress and report on the follow-up calls completed.
• Develop analytics on the CPE Compliance levels.
• Assist with occasional administrative work for the department.
• Respond to emails or phone calls generated in response to follow-up calls.

Some of the qualifications and skills we are looking for include:

• Proficient computer skills/knowledge of MS Office in Windows, including Word, Excel, SharePoint, and various internet tools and research.
• Knowledge of iMIS database is an asset.
• Bilingual in English and French is an asset.
• Demonstrate professionalism and ethical behaviour.
• Excellent organizational and time management skills.
• Minimum 1 year of experience in a Customer Support role.
• Demonstrated ability to operate with a strong sense of urgency and accountability in achieving results within established timelines.

Please note that this position requires five days of working onsite from our National Office, located near the Yonge/Bloor subway station.

About the Institute:

For over 45 years, the National Payroll Institute has helped payroll professionals to enjoy long and rewarding careers, provided essential expertise to help businesses reduce risk and increase productivity, and worked alongside governments to shape legislation.

Today, over 40,000 payroll professionals have access to our myriad of benefits of membership — including career development, top-tier education offerings, networking events, forward-looking research, and access to critical compliance information.

The Institute has made it easier than ever for businesses to meet their payroll obligations and navigate over 200 legislative requirements. By proactively working with federal and provincial governments, payroll professionals have benefited from legislative changes that have made payroll more streamlined and efficient.

The National Payroll Institute also supports Canada's 1.3 million employers and the entire payroll profession. Payroll is essential to the long-term health of every business, the financial wellness of workers and the strength of our economy — all of whom rely on our members to ensure timely and accurate annual payment of $1.02 trillion in wages and taxable benefits, and $400 billion in statutory remittances.

Values:

The following values are at the heart of the National Payroll Institute's culture. They guide how we work, how we treat one another, and how we represent our organization to our members, partners, and community.

• Empower and Inspire
• Embrace Innovation
• Nurture an Inclusive Workplace
• Act with Integrity

To apply,
please forward your resume and cover letter to Laura Davey, HR Generalist, at 

The National Payroll Institute is committed to diversity and employment equity and welcomes all applications from qualified individuals. The National Payroll Institute is an equal opportunity employer; as such, accommodation is available to applicants that may require it. Applicants requiring accommodation are encouraged to contact Laura Davey at at ext. 133 to discuss requirements.