Consultant, Dealer Standards

Job Description

Dealer Standards & Governance Specialist

Rank 5

Scarborough, ON (Hybrid)

Deadline: This posting will close by November 27, 2025 at 11:59 PM EST.

Toyota Canada Inc. (TCI) currently has an exciting opportunity for a candidate to assist our Dealer Standards & Sales Operations team. This is a full-time opportunity and will report to the Manager of Dealer Standards and Business Management.

The selected candidate will guide Dealer Governance and Standards in the Toyota and Lexus Dealer Network while executing the detailed analysis, policy interpretation, and coordination required to support consistent and timely decision-making. The role requires regular engagement with internal associates, Dealership owners, Legal, industry professionals, internal management to ensure clarity and completeness of information for dealer network decisions. It also contributes to the preparation and coordination of governance-related documentation, in alignment with TCI's Legal Department – such as Letters of Commitment, dealer agreements, ancillary agreements, franchise agreements and renewals, and disclosure documents – ensuring accuracy and consistency. The role also identifies governance risks and opportunities and shares insights with the Manager of Dealer Standards & Representation for decision making.

What We'll Bring:

Company & Culture

• A hybrid work environment
• A work environment built on teamwork, flexibility and respect
• Professional growth and development programs to help advance your career
• A focus on respect for people and continuous improvement
• Summer Hours – condensed work week during the summer

Benefits

• Competitive compensation package including bonus
• Extended health care and dental benefits effective immediately
• Company pension plan with additional employer contributions
• Associate vehicle discount program
• Reimbursement programs (tuition & fitness)
• Paid holiday shutdown and competitive paid time off benefits
• Sabbatical leave program

What You'll be Doing:

• Interact with Dealer Owners & Dealer Advisors on governance and legal matters, providing clear interpretation of TCI policies
• Identify governance risks and elevate insights to the Manager, Dealer Standards & Representation as needed
• Support governance process improvements by clarifying requirements and helping streamline workflows
• Review and interpret dealer requests and legal documents, identifying business, legal, and precedent implications and recommending new TCI procedures/policies
• Research organizational precedents, draft and translate governance requirements into well-structured TCI legal documents and dealer letters
• Analyze and assemble all Dealer Requests for Change, ensuring completeness and consistency in partnership with regional managers when documentation is required
• Review and coordinate new candidate background validations for Dealer Principal/General Manager candidates
• Prepare Letters of Commitment and customizes drafts that accurately reflect approval conditions and protect TCI interests
• Prepare and presents A3s/A4s for Dealer corporate status changes, relocation, renovations for Executive approval
• Prepare new Toyota or Lexus Dealer Agreements and supporting Amending Agreements, including Master Information Sharing Agreements and NADAP Agreements, when required
• Monitor information changes relevant to Franchise Disclosure Documents (Toyota and Lexus), ensuring documents are maintained, updated, and issued to legal compliance standards
• Review and process additions or changes to Toyota/Lexus Dealer Standards, ensuring committee review is completed before they are finalized
• Support governance-related special projects and other duties as required

What You'll Bring:

• University degree, preferably in the Legal Field (Paralegal or Law Clerk) or related discipline
• 5+ years of related experience supporting governance, legal, or compliance-related work
• Excellent oral and written communication skills in English (French is an asset), with the ability to convey complex information clearly and concisely
• Strong understanding of business organization, corporate share structure, financials, dealer operations and automotive industry
• Ability to lead and collaborate across cross-functional groups with clarity and influence
• Knowledge of Franchisor and Franchisee business relationship
• Self-starter with the ability to exercise sound judgment and operate with limited supervision
• Advanced analytical, and decision-making abilities, including the capacity to interpret complex information and provide clear recommendations
• Ability to function effectively in a team environment
• Proficiency working with Microsoft Office (Excel, Word, PowerPoint), SharePoint and Teams
• Knowledge of SOX audit requirements and the importance of maintaining compliance across governance documentation
• Experience with SAP and InfoStream is an asset

About Us

Toyota Canada Inc. is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI's Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.

What Sets Us Apart?

A focus on people, passion for Toyota, innovation and continuous improvement have made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.

What You Should Know:

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law. Please advise us at any point during the recruitment and selection process or your employment if you require accommodation.

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