Human Resources Consultant

Under the general direction of the HR Manager, this position is responsible for providing a wide range of generalist HR consulting services, advice, guidance and support to leaders in the assigned portfolio. This position will lead and provide consultative guidance and support on: Labour and employee relations (HR workplace investigations, performance management, progressive discipline, grievance process & handling, attendance management and respectful workplace complaints; recruitment and selection; return to work case management; compensation and classification support, employee benefits, and Equity Diversity & Inclusion (EDI) activities. This role also contributes to corporate initiatives by serving on joint committees, participating in major projects, and identifying emerging issues.

As the Human Resource Consultant, you will:

• Administer and lead the full recruitment cycle process in accordance with established organizational processes and the applicable Collective Agreement. As required, assists with and facilitates the placement process for the re-deployment of staff.
• Provide comprehensive guidance and support while leading related processes such as: investigations, grievances, progressive discipline, performance management, attendance management, and conflict resolution activities in an effort to resolve workplace issues.
• Support the Department in meeting City of Winnipeg Strategic Plan goals associated with HR Services.
• Conduct research and analysis on HR issues/initiatives and undertake projects and committee work to strengthen human resource activities across the Department; while ensuring they align with Corporate HR processes and strategic goals as required.
• Assist assigned client area with all matters pertaining to compensation and classification including creating or updating job descriptions for submission to Compensation Services for job evaluation.
• Work cooperatively with the Health Resource Specialist to effectively manage a dedicated Return to Work caseload assigned as part of regular duties.
• Participate in the development and maintenance of human resource systems and processes.

Your education and qualifications include:

• Post-secondary Degree majoring in Human Resource Management is required. An equivalent combination of education and experience may be considered.

• A formal HR designation would be an asset. Ex: Chartered Professional in Human Resources (CPHR) or IPMA-CP.

• A minimum of 3 years' experience providing general HR consulting services in a large fast paced environment; preferably in a public sector, unionized environment is desirable.

• Extensive experience providing human resource consulting services, advice and guidance in the following areas:

• Recruitment and selection;
• Labour/employee relations including progressive discipline, grievance process and handling, performance management and complex workplace investigations;
• Compensation and classification including job analysis and job description development; and

• Supportive employment services including return to work, disability management and duty to accommodate.

• Previous experience administering and interpreting complex collective agreements, human resource legislation, acts and internal HR policies and procedures.

• Experience providing strategic and operational advice to management on human resource issues.

• Knowledge of the arbitration process with previous skills preparing and dealing with issues proceeding to arbitration.

• Able to exercise good judgement to solve problems and make decisions quickly and effectively under limited supervision.

• Customer service skills with the ability to anticipate long term client requirements and identify improvement to service delivery.

• Ability to communicate effectively, both verbally and in writing with a variety of people including senior managers, union representatives and corporate colleagues.

• Interpersonal skills demonstrated by the ability to facilitate effective working relationships with individuals at all levels of the organization, union representatives, external contacts, and the public with tact and diplomacy.

• Proven conflict resolution skills with the ability to maintain composure while dealing with challenging customers, clients, and employees in an effort to address workplace issues.

• Organizational and time management skills, adaptable to unforeseen changes in schedule and interruptions, ability to establish priorities, and meet deadlines within tight timelines and in a busy and high-volume environment.

• Working knowledge of Human Resource Information Systems; preferably exposure to PeopleSoft HR System.

• Political acumen including the ability to deal with highly contentious and sensitive matters in a public service environment where department issues can become of interest to the public and occasionally the media.

• IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service at application.

Conditions of employment:

• The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
• A Police Information Check satisfactory to the Employer will be required from the successful candidate, at their expense.
• The successful candidate must have and maintain a valid Manitoba Class 5 Driver's License.
• The successful applicant must provide a vehicle for transportation while on City business, subject to the terms and conditions of the City's Transportation Policy.