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Senior Benefits Program Manager

2 weeks ago

Richmond Hill, Ontario, Canada OpenText Full time

Opentext - The Information Company
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact
The Sr. Global Benefits Manager is responsible for the development, implementation, and communication of global employee benefit and well-being programs. OpenText is a fast-paced global software company that has grown rapidly. This position will partner with the regional rewards team, key stakeholders, and external vendors to align benefits with strategic business objectives, ensuring competitive programs to attract and retain top talent while remaining cost-effective.

This role will manage global reporting on benefits, retirement plans, leave programs, and vacations by using different data sources and developing a process for budgeting and approvals.

This role reports directly to the Senior Director of Global Benefits.

What The Role Offers

  • Dynamic position that provides and opportunity to make an immediate impact in our Total Rewards function while developing partnerships with other COE's to provide great benefits and improve our employee experience.
  • Develop new and efficient reporting on key benefit metrics to facilitate financial modeling and compliance tracking.
  • Working with the HRIT team to ensure our global benefits information and guides are current and up to date.
  • Manage the global annual renewal process for 42 countries, including the quarterly approvals process.
  • Partner with global HR teams to ensure statutory and voluntary benefit offerings comply and align with local market practices.
  • Lead a global project to evaluate potential benefits administration vendors and manage the transition to online benefits administration where it makes sense.
  • Be a champion of the employee experience in all things benefits focused on improving employee communications for benefits.
  • Assist in the management of our global wellbeing initiatives in partnership with OWN (our employee resource group for wellbeing) and the management of our global EAP program.

What You Need To Succeed

  • Bachelor's degree in human resources, Business, or related field.
  • 7+ years of progressive experience in benefits and benefits administration (consulting and corporate experience a plus) working in a fast-paced global organization.
  • Strong Microsoft Excel and PowerPoint skills with experience pulling together data from different systems into Excel reporting.
  • 3+ years leveraging technology to enhance the benefits function and employee experience.
  • Experience managing global and local broker relationships to enhance benefit plans and control costs.
  • Ability to analyze data and apply critical and creative thinking to develop solutions that can be created quickly to meet the needs of our business.
  • Ability to influence across various functions and organizational levels to succeed in a highly matrixed, fast-paced organization with shifting priorities.
  • Demonstrated ability to communicate complex benefits information simply to varying levels of employees, including senior leadership.
  • Exceptional attention to detail and trustworthiness in handling confidential information.

One Last Thing
OpenText is more than a corporation—it's a global community built on trust, character, and purpose. Here, we act ethically, care deeply about people, and always put our customers first. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention.

Join us on our mission to drive positive change through privacy, technology, and teamwork. At OpenText, we don't just have a culture—we live our values. Choose us because you want to be part of a company that empowers you to make a meaningful impact.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.