Ottawa East

Route Supervisor 

Location: 

1199 Newmarket St. Ottawa, ON 

Position Type: 

Permanent Full-Time 

Reporting To: 

Operations Manager 

Start Date: 

February 2, 2026 

Hours: 

Monday to Friday, 5:00am start   

Compensation: 

$90,000 - $97,000 per year  

About Miller Waste Systems: 

Miller Waste Systems Inc. has been in operation since 1961. As a proudly Canadian, privately owned and operated Waste Company, Miller Waste is a leader in waste management and diversion, providing governments and industries with a wide range of services in the province of Ontario, Nova Scotia, New Brunswick, and Manitoba, and currently operates out of more than 30 locations.  

Our people are our number one asset and together we are working towards achieving our vision to be the most trusted, most operationally excellent integrated waste provider in North America.   

Join us and become a part of the Miller Waste team and be a part of something great, where you can make a difference. 

Summary:  

The Route Supervisor is responsible for managing and optimizing collection routes, ensuring timely residential curbside material collection in the Ottawa contract. Key duties include scheduling routes, modifying collection maps, supervising staff, conducting safety investigations, tracking productivity, and fostering team collaboration. The role requires effective communication with municipal staff, coaching drivers, maintaining safety standards, and promoting excellent customer service. 

Responsibilities: 

As a Route Supervisor, your duties will include but are not limited to: 

Schedule routes; create and modify collection maps and areas. 
Hold regular meetings with your staff for morning start up's. 
Attend all accidents and property damage incidents, fill out accident investigation reports and issue progressive discipline when required. 
Enter daily productivity statistics and discuss results with drivers as well as record and time keeping.  
Ensuring the timely collection of residential curbside materials in the Ottawa contract. 
Effective at team building, while encouraging excellent customer service. 
Lead and act as the primary line of communication and contact with various levels of Municipal staff members.  
Provide coaching and training for drivers failing to meet minimum service agreement. 
Demonstrate compassion and understanding of employee needs and build positive relations.  
Ensure safety and operational standards are being met.
Other duties and projects as required.  

Competencies & Qualifications: 

Information about requirements
Must adhere to Miller Waste System safety protocols and must be familiar with occupational Health & Safety Act. 
Successful candidates will have a DZ Driver's Licence, a clean driving and CVOR. 
Demonstrable and proven team building skills with the ability to lead as a collaborative leader.  
Excellent interpersonal and communication skills and good organizational skills are mandatory. 
Knowledge of MS Word and Excel and Outlook are a minimum requirement for this position. 
Familiarity with the Ottawa and surrounding areas would be an asset. 
Must be available to work weekends, as required. 

Posting closing date: This posting will remain active until it has been filled. 

This posting is for an existing vacancy. Artificial intelligence is not used in the screening, assessment, or selection of applicants for this position. 

We realize that you may not feel you have every qualification listed and that working to secure a career can be stressful.  If you feel that you meet most of the company's needs and that your passion for your work adds value to a growing company, we would still love to hear from you. 

Miller Waste Systems is committed to equity, diversity and inclusivity in the workplace, we welcome applications from women, racially visible individuals, people with disabilities, indigenous peoples, and LGBTQ2S+ persons. 

We are committed to providing people with disabilities with equal opportunities and standards of goods and services and are fully compliant with applicable provincial Disabilities Acts. 

Miller Waste Systems strives to be an employer of choice. As a proudly Canadian, privately owned and operated Waste Company we have over 65 years' experience of providing quality service to all our customers. We have been successful in achieving this goal by providing a family and employee centric environment at all our locations. We provide industry leading work environment and compensation, benefits, and pension programs. 

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