Divisional Support

Company Description

Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to

providing exceptional, culturally inclusive services that enhance the well-being of older adults. With a strong reputation for excellence in long-term care, community programs, and aging-in-place initiatives, Yee Hong is committed to supporting seniors in living with dignity, independence, and the best possible quality of life. At the core of its mission is a focus on compassionate, person-centered care tailored to the unique needs of diverse communities.

Yee Hong is one of the foremost providers of culturally appropriate senior care in the country, delivering high-quality resident experience and care to Chinese and other Asian seniors since 1994. The organization operates 805 long-term care beds and 308 seniors' apartment units, with an additional 224 long-term care beds opening in a new home by June 2026. In addition, Yee Hong offers four campuses of managed care, a hospice residence, and a wide range of community-based senior and caregiver support services. Through this comprehensive network, the organization serves more than 15,000 individuals annually across the Greater Toronto Area.

Core Function:

Under the direction of the Executive Director, the Divisional Support provides a range of administrative and operational support to ensure smooth day-to-day functioning across multiple program sites. The role assists with scheduling, correspondence, documentation, and tracking divisional initiatives, while also helping to coordinate communication among internal teams and external partners. The individual contributes to divisional activities and events, helping to promote programs and initiatives that align with the organization's strategic direction.

Responsibilities:

• Support the Executive Director in coordinating and preparing strategic planning activities and meeting
• Consolidates performance indicators for regular review and tracking of progress on strategic goals
• Provide divisional support to the Executive Director and the divisional team including scheduling, correspondence, records management, and meeting coordination.
• Support financial administration, including processing invoices, expense claims, petty cash, and deposits.
• Compile and submit divisional reports and maintain staff training records.
• Coordinate onboarding and orientation for new hires across all sites.
• Manage divisional communications: prepare promotional materials, coordinate social media content and maintain a calendar of marketing activities
• Organize and support divisional events and community engagement activities
• Maintain inventory and oversee office supply orders across multiple sites.
• Act as the IAR liaison and HPG liaison for the division, ensuring accurate and timely communication with these systems and partners.
• Other duties as required

Qualifications:

• Post-secondary education in administration, communications, or a related field.
• Minimum 4 years administrative or marketing experience.
• Demonstrated initiative in handling and resolving client questions and requests, using sound judgment and solid problem-solving skills
• Excellent presentation and communication skills.
• Proficiency in MS Office; experience with social media and marketing tools is an asset. Knowledge of Chinese word processing an asset.
• Resilient, flexible and adaptable to change.
• Ability to build relationships and work collaboratively across sites and with diverse teams
• Ability to communicate effectively in English and Chinese.
• Satisfactory recent Vulnerable Sector Screen result

Interested applicants may apply directly online at

Our people are our greatest strength and the core of our success. We invest in our employees' wellbeing and support their ongoing learning and development. We offer:

• Competitive total compensation package
• Multi-employer pension plan
• Professional development opportunities
• Ongoing learning and development
• Employee education assistance program
• Award winning corporate culture
• Safe, inclusive and supportive work environment

Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation.

Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate.