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Senior Technical Systems Analyst

2 hours ago

Toronto, Ontario, Canada RBC Full time

Job Description

WHAT IS THE OPPORTUNITY?

The Wealth Management Technology group has multiple complex enterprise-wide applications requires close technology management and system healthiness governance. In this role you will be highly focus on communication, collaboration, integration, automation and measurement of cooperation in order to provide a range of operational, business, technical, and system needs, to resolve business systems issues by recommending technology solutions that meet sponsor/stakeholder needs.

WHAT WILL YOU DO?

  • Provide efficient Level 2 day-to-day support to critical Applications.
  • Lead complex group meetings (including business partners) for problem solving, decision making and implementation planning.
  • Manage maintenance initiatives from planning stage to closure for Data Applications by working with IT and Business partners as well as 3rd Party Vendors.
  • Provide technical expertise and assist Development and QE teams during Projects execution
  • Manage Disaster Recovery exercises. Provide recommendations on improvements.
  • Work closely with Audit and Compliance to ensure Applications controls are in place and up to standards.
  • Research emerging trends/best practices to improve support and maintenance process.
  • May act as team leader/supervisor. Provide direction, expertise, feedback, coaching and development to build the capabilities of more junior staff.

WHAT DO YOU NEED TO SUCCEED?

Must have:

  • Excellent analytical, planning, estimating, communication, presentation and leadership skills
  • Proven ability to take ownership of and accountability for troubleshooting critical production issues, determining root causes and engaging proactively in applying long-term solutions
  • Working knowledge of Unix/Linux, OpenShift, Java, UNIX scripting, Python, Kafka and MQ technologies
  • Strong relational database working knowledge on Stored Procedures, SQL, ETL (preferably Datastage) with a variety of data types and sources.
  • Knowledge of application monitoring tools (Dynatrace, etc.).

Nice-to-have: 

  • Previous experience managing business critical applications
  • Exposure to DevOps (Jenkins, Urbancodes, etc.)
  • Previous experience in Applications performance analysis and tuning
  • Strategic thinker with excellent interpersonal skills to work across functions and teams

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work

#LI-POST

Job Skills

Apache Kafka, Application Maintenance, Computer Operations, Customer Service, IBM WebSphere MQ, Information Technology (IT) Infrastructure, Interpersonal Relationships, Java, Linux, Monitoring Tools, Problem Solving, Python (Programming Language), Structured Query Language (SQL), System Applications, Troubleshooting

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.