Operations Analyst-- AMADC5696329
7 days ago
We're hiring for a client in the financial services industry:
Operations Analyst I (Remote – Ontario)
Location:
100% Remote within Ontario
Contract:
6 months with potential extension
Hours:
Monday–Friday, 9am–5pm (37.5 hrs/week)
Pay Rate:
$20–$24/hr
About the Role:
This role involves processing and administering routine and complex financial and non-financial transactions while supporting a large advisor network. Expect a steady workflow of queue management, follow-ups, quality checks, and some project work.
Key Responsibilities:
• Process requests through Salesforce or similar platforms
• Coordinate with internal partners and advisors
• Investigate and escalate complex cases
• Perform quality control
• Support special assignments as needed
Requirements:
• 2+ years of experience in financial services
• Strong accuracy and attention to detail
• Proficiency with MS Office
• Solid organizational and communication skills
Nice to Have:
• Dataphile or Salesforce experience
• IFIC Operations Course
• Bachelor's degree
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