Dental Receptionist

6 days ago

St Catharines ON LN N, Canada Timperio Dentistry@Linwell Park Dental Centre Full time

Overview

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing appointments, patient inquiries, and administrative tasks with efficiency and a friendly demeanor. Experience with dental office operations and records is highly valued, along with strong communication skills and proficiency in office management systems. This role offers an opportunity to work in a supportive environment dedicated to providing excellent patient care.

Duties

  • Greet patients warmly and manage the front desk operations with professionalism
  • Schedule, confirm, and reschedule patient appointments using Abeldent or similar software
  • Answer multi-line phone systems efficiently, directing calls appropriately
  • Verify patient insurance information and update medical records accurately
  • Collect payments and process billing in accordance with office procedures
  • Maintain organized patient files and ensure confidentiality of sensitive information
  • Assist with administrative tasks such as data entry, filing, and correspondence
  • Coordinate with dental staff to facilitate smooth daily operations
  • Manage patient flow to minimize wait times and enhance patient experience

Skills

  • Proven experience as a Dental Receptionist or in a similar dental office role
  • Proficiency with dental practice management software
  • Strong knowledge of dental medical terminology
  • Familiarity with records systems and office technology
  • Excellent organizational skills with attention to detail
  • Ability to handle multi-line phone systems efficiently and professionally
  • Exceptional communication skills, both verbal and written
  • Prior experience working in a dental office environment is preferred
  • Ability to multitask effectively in a fast-paced setting while maintaining a friendly attitude

Job Types: Full-time, Part-time, Permanent

Pay: $21.00-$26.00 per hour

Expected hours: 15 – 30 per week

Benefits:

  • Casual dress
  • Flexible schedule
  • On-site parking

Work Location: In person

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