Cosmetic Administrative Coordinator

About Saskatoon Dermatology Centre

Saskatoon Dermatology Centre is a well-established medical and cosmetic dermatology clinic offering advanced aesthetic treatments and evidence-based skin care. Our cosmetic clinic focuses on patient education, long-term skin health, and premium service in a professional, supportive environment.

As our cosmetic department continues to grow, we are seeking an experienced Cosmetic Administrative Coordinator to support cosmetic operations, patient communication, and clinic flow.

About the Role

This position is cosmetic-focused and best suited for someone with prior experience in an aesthetic clinic, medical office, cosmetic sales, or high-end front desk environment.

The Cosmetic Administrative Coordinator plays a key role in patient experience, cosmetic scheduling, treatment follow-ups, and sales support, while also assisting with medical clinic coverage when needed. This role works directly with the Cosmetic Director and Cosmetic Technicians to support cosmetic operations and deliver a seamless, high-quality experience for our patients.

Key Responsibilities

Cosmetic Administration & Scheduling

• Manage cosmetic bookings via phone, email, text, and online platforms. Our clinic uses Zenoti platform.
• Actively optimize cosmetic schedules to maximize efficiency and treatment completion
• Confirm appointments and prepare patients prior to treatment
• Coordinate follow-ups and multi-session treatment plans
• Manage cosmetic patient inquiries with professionalism and confidence

Patient Experience & Sales Support

• Provide high-touch, concierge-level service for cosmetic patients
• Support consultation follow-ups and assist with booking treatment plans
• Confidently discuss cosmetic services, skincare, and pricing
• Support cosmetic promotions and patient outreach initiatives

Clinic & Systems Support

• Maintain accurate patient records in Accuro EMR and Zenoti
• Upload patient photos and documentation
• Assist doctors during cosmetic clinic days in a hands-on capacity, including procedure support, clinical photography, documentation, and patient assistance. Candidates must be comfortable working around needles, blood, and cosmetic treatments.
• Provide front desk coverage and assist with medical scheduling as needed
• Ensure cosmetic rooms and inventory are organized and prepared

Ideal Candidate

• Minimum 1–2 years experience in a cosmetic clinic, medical office, aesthetic clinic, or high-end front desk or sales environment
• Strong background in patient service, client relations, or sales
• Confident communicator with professional phone and in-person presence
• Highly organized, detail-oriented, and proactive
• Comfortable working in a fast-paced, high-volume clinic
• Experience with Accuro EMR, Zenoti, or similar systems is an asset
• Interest in aesthetics, skincare, and cosmetic treatments

Candidates with experience in medical aesthetics, dermatology, plastic surgery, luxury retail, or hospitality are strongly encouraged to apply.

Schedule

• Part-time to start

• Thursday 11-7

• Friday 9 – 5

• Saturday 9 - 5

• Thursday evenings required
• Saturdays required
• Opportunity for additional shifts as the clinic grows

What We Offer

• Competitive hourly wage based on experience, with opportunities for individual and team-based commission
• Structured onboarding and training to support a confident and successful start
• Exposure to advanced cosmetic and medical dermatology in a fast-paced specialist clinic
• Staff discounts on skincare products and cosmetic services
• Staff retention bonuses and performance-based incentives
• Growth-focused education support, including ongoing training opportunities and education grants
• Long-term growth opportunities within a well-established and expanding clinic
• A supportive, professional, and collaborative team environment that values teamwork, accountability, and growth
• Flexible scheduling that supports work-life balance, with required availability on Thursday evenings and Saturdays

Note: During July and August, Saturday shifts will transition to an alternate weekday as the clinic adjusts summer hours

• A modern clinic with a loyal and growing patient base

How to Apply

Please submit your resume through Indeed. Only candidates selected for an interview will be contacted.

Job Types: Part-time, Permanent

Pay: $18.00-$24.00 per hour

Expected hours: 24 per week

Benefits:

• Company events
• On-site parking
• Paid time off
• Store discount

Work Location: In person