Senior Exchange Administrator

We're Hiring: Senior Exchange Administrator (Exchange 2016/2019 + Email Security)

Location:
Onsite (Edmonton, Alberta)

Company:
Dhitek (Recruiting for Government of Alberta)

Apply:
Send resume to

Deadline:
Open until filled

Dhitek is recruiting a
Senior Exchange Administrator
to support enterprise-level email, messaging, and collaboration services for the
Government of Alberta
. This role focuses on
Exchange 2016/2019
, enterprise email security, Microsoft Teams / Skype for Business support, and large-scale Microsoft architecture administration.

This position requires
deep technical expertise
, experience in complex government or enterprise environments, and the ability to work during scheduled change windows (evenings/weekends as needed).

Scope of Services

The Senior Exchange Administrator will be responsible for:

Exchange & Email Infrastructure

• Designing, planning, implementing, and supporting
Exchange 2016/2019
environments

• Performing upgrades, migrations, patch management, and Exchange DAG operations

• Managing mailbox databases, mail flow, retention policies, and transport rules

Email Security & Threat Protection

• Supporting anti-spam, anti-phishing, and email security services

• Troubleshooting secure mail delivery, quarantine, bulk mail, and transport issues

• Working with enterprise-level security tools and compliance frameworks

Microsoft Collaboration Tools

• Supporting
Skype for Business
and
Microsoft Teams
in large enterprise environments

• Managing Teams policies, channels, conferencing, voice configurations, and coexistence modes

Active Directory & Microsoft Architecture

• Supporting Microsoft architecture, installation, and administration

• Managing identity, authentication, and access policies

• Performing access management activities for Microsoft 365 tenants

Operational Activities

• Participating in change windows, including evenings/weekends

• Logging and documenting changes, incidents, and service requests

• Ensuring system availability and performance within SLAs

• Working with cross-functional technical teams, security, and business units

Must-Have Qualifications

Candidates
must clearly demonstrate
the following under each job where it was attained:

Education

Bachelor's degree or diploma in IT, Computer Science, Math, or Engineering (or equivalent)

Technical Experience (Mandatory)

8 years
– Designing, planning, implementing & supporting
Exchange 2016/2019

8 years
– Supporting email security solutions (anti-spam, anti-phishing, malware protection)

8 years
– Supporting
Skype for Business or Microsoft Teams
(enterprise)

8 years
– Microsoft architecture, installation, and administration in enterprise environments

Work Schedule

Ability to work evenings/weekends during change windows (as required)

Ability to work onsite in Edmonton

Nice to Have Experience

(Experience must show duration under job/project where obtained)

•
5 years
– Requirements gathering, analysis, and design for M365 solutions

•
5 years
– Configuring & maintaining
Quest Exchange Migration Wizard

•
5 years
– Implementing & supporting
Microsoft Teams

•
5 years
– User identity verification processes and user ID lifecycle management

•
3 years
– Migrating from on-premise Skype for Business to Teams

•
5 years
– Access management in Microsoft 365 tenants

•
5 years
– Information Management (litigation holds, eDiscovery, retention)

•
3 years
– Supporting bulk mail delivery platforms

•
5 years
– Anti-spam administration

•
5 years
– Naming standards, usage standards, mailbox plans, policy governance

•
4 years
– Experience working in the public sector

•
8 years
– Experience in Government of Alberta domain or similar enterprise environment

Submission Requirements

Applicants must submit:

• Resume in
MMM/YYYY format
with detailed responsibilities

• All mandatory experience must be shown
under the job where it was gained

• 3 professional references (most recent first)

• Must pass background check and complete all mandatory GoA training (FOIP, Cybersecurity, Information Management, Respectful Workplace)

Working Conditions

• Hours/day:
7.25

• Hours/week:
36.25

• Estimated monthly sheet frequency:
Monthly

• Start day of week:
First day of the month

• Total contract hours:
1,493.50

• Contract term:
Initial term + 6-month extension option