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Senior Exchange Administrator

3 weeks ago

Edmonton, Alberta, Canada Dhitek IT Solutions And Services INC. Full time

We're Hiring: Senior Exchange Administrator (Exchange 2016/2019 + Email Security)


Location:
Onsite (Edmonton, Alberta)


Company:
Dhitek (Recruiting for Government of Alberta)


Apply:
Send resume to


Deadline:
Open until filled

Dhitek is recruiting a
Senior Exchange Administrator
to support enterprise-level email, messaging, and collaboration services for the
Government of Alberta
. This role focuses on
Exchange 2016/2019
, enterprise email security, Microsoft Teams / Skype for Business support, and large-scale Microsoft architecture administration.

This position requires
deep technical expertise
, experience in complex government or enterprise environments, and the ability to work during scheduled change windows (evenings/weekends as needed).


Scope of Services

The Senior Exchange Administrator will be responsible for:

Exchange & Email Infrastructure


• Designing, planning, implementing, and supporting
Exchange 2016/2019
environments


• Performing upgrades, migrations, patch management, and Exchange DAG operations


• Managing mailbox databases, mail flow, retention policies, and transport rules

Email Security & Threat Protection


• Supporting anti-spam, anti-phishing, and email security services


• Troubleshooting secure mail delivery, quarantine, bulk mail, and transport issues


• Working with enterprise-level security tools and compliance frameworks

Microsoft Collaboration Tools


• Supporting
Skype for Business
and
Microsoft Teams
in large enterprise environments


• Managing Teams policies, channels, conferencing, voice configurations, and coexistence modes

Active Directory & Microsoft Architecture


• Supporting Microsoft architecture, installation, and administration


• Managing identity, authentication, and access policies


• Performing access management activities for Microsoft 365 tenants

Operational Activities


• Participating in change windows, including evenings/weekends


• Logging and documenting changes, incidents, and service requests


• Ensuring system availability and performance within SLAs


• Working with cross-functional technical teams, security, and business units


Must-Have Qualifications

Candidates
must clearly demonstrate
the following under each job where it was attained:

Education

Bachelor's degree or diploma in IT, Computer Science, Math, or Engineering (or equivalent)

Technical Experience (Mandatory)


8 years
– Designing, planning, implementing & supporting
Exchange 2016/2019


8 years
– Supporting email security solutions (anti-spam, anti-phishing, malware protection)


8 years
– Supporting
Skype for Business or Microsoft Teams
(enterprise)


8 years
– Microsoft architecture, installation, and administration in enterprise environments

Work Schedule

Ability to work evenings/weekends during change windows (as required)

Ability to work onsite in Edmonton


Nice to Have Experience

(Experience must show duration under job/project where obtained)


•
5 years
– Requirements gathering, analysis, and design for M365 solutions


•
5 years
– Configuring & maintaining
Quest Exchange Migration Wizard


•
5 years
– Implementing & supporting
Microsoft Teams


•
5 years
– User identity verification processes and user ID lifecycle management


•
3 years
– Migrating from on-premise Skype for Business to Teams


•
5 years
– Access management in Microsoft 365 tenants


•
5 years
– Information Management (litigation holds, eDiscovery, retention)


•
3 years
– Supporting bulk mail delivery platforms


•
5 years
– Anti-spam administration


•
5 years
– Naming standards, usage standards, mailbox plans, policy governance


•
4 years
– Experience working in the public sector


•
8 years
– Experience in Government of Alberta domain or similar enterprise environment


Submission Requirements

Applicants must submit:


• Resume in
MMM/YYYY format
with detailed responsibilities


• All mandatory experience must be shown
under the job where it was gained


• 3 professional references (most recent first)


• Must pass background check and complete all mandatory GoA training (FOIP, Cybersecurity, Information Management, Respectful Workplace)


Working Conditions


• Hours/day:
7.25


• Hours/week:
36.25


• Estimated monthly sheet frequency:
Monthly


• Start day of week:
First day of the month


• Total contract hours:
1,493.50


• Contract term:
Initial term + 6-month extension option