Service Manager

1 week ago

West Kelowna BC VZ H, Canada Quails' Gate Winery Full time $45,000 - $65,000 per year

Join the team at Old Vines Restaurant and help shape unforgettable winery dining experiences. In this role, you will work closely with our Management Team to ensure every guest receives exceptional service from the moment they arrive. You will support and guide the front-of-house service team, foster a professional and customer-focused environment, and lead by example on the restaurant floor. If you thrive in a fast-paced, hospitality-driven setting and are passionate about elevating the guest experience, we'd love to meet you.

What You'll Do:

  • Support the team: Assist with daily shift briefings, offer hands-on support on the floor, help guide support roles such as hosts and bussers, and contribute to maintaining a safe and healthy work environment in alignment with company health and safety standards.
  • Deliver exceptional guest experiences: Maintain a strong floor presence during service, ensure service standards reflect Quails' Gate values, manage reservations (OpenTable) to maximize revenue and flow, build genuine connections with guests, resolve concerns promptly, and act as an ambassador of Old Vines Restaurant and Quails' Gate Estate Winery.
  • Ensure smooth daily operations: Perform opening and closing procedures, coordinate service with the kitchen team, support private bookings, and ensure all operational checklists and procedures are completed to standard.
  • Support financial and administrative objectives: Review and approve time entries, help manage labor costs, ensure accurate daily cashouts, and assist with smallwares inventory.

What You Bring:

  • 1–2 years of experience in fine dining, with a solid understanding of restaurant operations and catering events.
  • Strong skills in teamwork, communication, listening, supervision, and organization, with a willingness to learn and grow in a leadership capacity.
  • Experience with project management, beverage inventory systems, and cost controls is an asset.
    Relevant certifications: Serving It Right and WSET Level 2. First Aid Certification is an asset.

Work Environment:

  • Fast-paced, team-oriented fine dining setting
  • Hands-on, guest-focused role with front-of-house and event exposure
  • Collaborative and supportive atmosphere
  • Commitment to health, safety, and service excellence

Be part of something meaningful.

At Quails' Gate, we're not just growing grapes — we're growing the future of sustainable farming and wine production in the Okanagan. Apply today and join a team rooted in excellence, innovation, and respect for the land.

  • Fan Club Manager

    1 week ago

    Kelowna, BC VZ H, Canada Jason Parkes Customs Full time $60,000 - $90,000 per year

    Join Jason Parkes Customs as our Fan Club Manager, where you'll play a vital role in leading all aspects of the program while driving growth and revenue through exceptional relationship management and operational excellence. As a forward-facing leader with a strong business acumen, you will manage all aspects of one of the fastest growing clubs in the...

  • Service Manager

    2 weeks ago

    West Kelowna, Canada Steve Marshall Group Full time

    Service ManagerBase pay range: CA$102,000.00/yr - CA$132,000.00/yrKelowna Truck & RV is part of the Steve Marshall Group, which operates new, used, and RV dealerships throughout British Columbia and the US. We are an award‑winning brand with more than 500 employees, and we are looking to add one more as a full‑time Service Manager. At Kelowna Truck & RV,...

  • Automotive Service Technician

    2 weeks ago

    West Kelowna, BC VZ G, Canada Fountain Tire Full time $40,000 - $60,000 per year

    Overview:Fountain Tire (West Kelowna) is looking for a skilled 3rd year Apprentice or Journeyperson Automotive Service Technician to join our teamAt Fountain Tire, our associates are our number one asset. As a member of our team, you will get to enjoy some of our great benefits:What's in it for you?Competitive wages: $40 - $44 per hour (based on experience)...

  • Customer Service Representative

    1 week ago

    West Kelowna, BC VZ M, Canada Budget Car & Truck Rental Full time $42,000 - $52,000 per year

    Position SummaryDevon Transport prides ourselves in provide efficient and friendly service to all of our customers for their car rental and storage needs. The staff at this location are responsible for processing rental transactions, providing value-based recommendations of our products and services, basic administrative tasks, and communicating effectively...

  • Customer Service Advisor

    1 week ago

    West Kelowna, BC VZ A, Canada Dirty Diesel Customs Full time $20,000 - $26,000 per year

    About UsWe're a fast-growing diesel performance and parts company based in Kelowna, BC. We specialize in custom builds, tuning, and high-quality aftermarket parts, serving both online and in-store customers all across the world. Our team thrives on passion for the industry, strong teamwork, and a commitment to top-tier service.About the RoleWe're looking for...

  • Chef De Partie

    2 days ago

    West Kelowna, BC VZ H, Canada Quails' Gate Winery Full time $60,000 - $90,000 per year

    Grow your career with Quails' Gate & Old Vines RestaurantAt Quails' Gate, exceptional wine begins in the vineyard — and at Old Vines Restaurant, exceptional cuisine starts with thoughtfully sourced ingredients. We proudly support local farmers and carefully select the very best our region has to offer. Our philosophy of fresh simplicity shines through in a...

  • General Manager

    1 week ago

    West Kelowna, BC VZ M, Canada Emil Anderson Group Full time $120,000 - $180,000 per year

    General Manager | Emil Anderson EquipmentAbout Emil Anderson GroupEmil Anderson Group (EAG) is a fourth-generation organization headquartered in Kelowna and operating across British Columbia. Our family of companies provides services in infrastructure construction and maintenance, land development, residential and commercial building, and property...

  • Property and Asset Management Manager

    2 weeks ago

    Vancouver, BC VZ H, Canada Vancouver Coastal Health Full time $60,000 - $100,000 per year

    Salary Details: The salary range for this position is CAD $45.48/Hr. - CAD $65.38/Hr. Job Summary:Come work as a Property and Asset Management Manager with Vancouver Coastal Health (VCH)Reporting to the Senior Manager, Real Estate and Strategic Planning, the Property & Asset Management Manager is a key member of the Facilities Planning and Real Estate team...

  • Automotive Service Manager — Lead

    3 weeks ago

    West Kelowna, Canada Steve Marshall Group Full time

    A prominent automotive dealership in West Kelowna is seeking a full-time Service Manager to oversee the service department operations. The role involves leading a team, ensuring exceptional customer service, and meeting profitability goals. Candidates should have a strong technical knowledge of vehicles and proven leadership skills. This position offers a...

  • Policy Manager of Gladue Services

    7 days ago

    West Kelowna, Canada BC First Nations Justice Council Full time

    **Organization Summary**: Empowered by the First Nations Leadership Council and in partnership with the provincial and federal governments, the BC First Nations Justice Council has been entrusted with the mandate to transform the justice system to create better outcomes for Indigenous people through the implementation of the BC First Nations Justice...