supervisor,travel clerk

9 hours ago

Mississauga, Ontario, Canada MANN INTERNATIONAL TRAVEL Full time $60,000 - $90,000 per year

Company Description

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Role Description

This is a full-time on-site role for a Supervisor, Travel Clerk based in Mississauga, ON. The Supervisor will oversee daily operations of travel clerks, manage staff schedules, and ensure efficient customer service delivery. Additional responsibilities include assisting with travel bookings, troubleshooting client issues, maintaining accurate records, and ensuring compliance with company policies and industry regulations. Reporting and coordination with management for process improvements are also key aspects of this role.

Qualifications

  • Strong leadership, team management, and organizational skills
  • Experience in travel booking, customer service, and operations management
  • Proficiency with travel management software and basic computer applications
  • Knowledge of travel regulations, policies, and industry best practices
  • Excellent problem-solving, communication, and interpersonal skills
  • Attention to detail and ability to multitask in a dynamic environment
  • Previous experience in the travel industry is preferred
  • Diploma or degree in Travel and Tourism, Business Administration, or a related field

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