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Inside Sales Coordinator

1 day ago

Markham ON LR T, Canada Commercial Air Compressor Ltd. Full time

Responsibilities:

  • Prepare customer quotes and proposals for the sales team
  • Support other sales and office functions as needed
  • Provide inside sales support and assist with customer inquiries
  • Enter and manage sales orders accurately in Method (CRM)
  • Maintain and update CRM records, customer data, and opportunities
  • Track won/lost deals, margin thresholds, and sales metrics
  • Manage customer accounts and follow up on administrative requirements
  • Coordinate with service, purchasing, and shipping departments
  • Create work orders for service technicians related to sales projects
  • Schedule and coordinate equipment deliveries to customers
  • Provide professional phone and email customer support
  • Resolve customer concerns and complaints in a timely manner
  • Perform reception and administrative duties as required

Requirements

  • Experience in sales coordination, inside sales, sales administration, or sales support
  • Professional, friendly, and confident phone manner
  • Strong customer service and communication skills
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Experience using CRM systems (Method CRM preferred)
  • Highly detail-oriented with strong organizational skills
  • Ability to multitask, prioritize, and work under pressure
  • Strong problem-solving and analytical abilities
  • Ability to work independently and collaboratively in a team environment
  • Professional, friendly, and confident phone manner

Preferred Qualifications

  • 3+ years experience in sales administration or inside sales support
  • Experience in industrial, mechanical, electrical, or equipment sales environments
  • Knowledge of industrial compressors or compressed air systems is an asset
  • College diploma or higher

Job Type: Full-time

Pay: $26.00-$29.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match
  • Vision care

Experience:

  • Sales administration: 3 years (preferred)

Work Location: In person