Network Security administrator

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

The Network Security team is responsible of the evolution, support and governance of our worldwide network and its security. The criticality of our network infrastructure and the accelerating growth of our systems leads to ever more complex challenges. Through innovation and agility, the team seeks to ensure that our infrastructure and services offering stand at the forefront of the company's needs. As a Network Security administrator with strong Palo Alto hands-on experience, you will be driving the advancement, performance and stability of our infrastructure and its associated components with a strong focus on innovation and automation.

What you'll do here: 

• Provide high level technical expertise to support the network security operations team in all activities.

• Provide high quality internal and external customer service surrounding the company values.

• Implement and support of Network Security components (NGFW, DDoS) LAN, WAN, Data Center infrastructure, etc.

• Ensures all network infrastructure engineering patterns are appropriately designed to meet our SLA requirements.

• Responsible for writing and reviewing change request as a part of the change management process.

• Provide recommendations for improving overall network security posture.

• Participation in the documentation processes including network diagrams, staff contacts, vendor contacts, utilization of monitoring/resource/inventory management tools.

• Collaborates with managers to develop standards in line with the company guidelines and monitoring those standards.

• Assisting with the resolution of escalated issues and actively participating in problem management activities.

• As a member of the network security operations team participate in an on-call support rotation to ensure 24x7x365 coverage for critical core and customer infrastructure.

• Overtime in the event of emergencies is required.

What you bring to the table: 

• Degree or Diploma in Networking or Technology.

• 3+ years experience in IP-based large environment strongly preferred.

• Strong experience with Network security equipment (Palo Alto, Cisco ASA, IPS, DDoS, etc.)

• Demonstrated in-depth understanding of the TCP/IP protocol,

• Demonstrated ability to work effectively in a team environment, in an organized, methodical, and pleasant manner

• Ability to take ownership and co-ordinate resolution of network related problems

• Provide expert technology platform support of change control process including impact analysis, method of procedure review, implementation, and verification

• Outstanding analytical and methodical troubleshooting skills

• Effective oral and written communication skills

• Customer service focused and portrayed energy, professionalism, and welcoming characteristics.

• Ability to meet deadlines and handle sensitive and pressured situations.

• Ability to identify issues and help develop strategy and tactical plans for various department initiatives.

• Ability to prioritize and organize effectively.

• Excellent analytical, conceptual, and problem-solving abilities.

• Excellent documentation and communication skills.

• Good level knowledge of network administration, architecture, and engineering in mission critical environments.

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country. 

• No Canadian work experience required however must be eligible to work in Canada 

Assets

• Networking and Security certifications (PCNSA, CCNA, CCNP)

• Knowledge of a wide variety of network security equipment and technologies including but not limited to next-gen firewalls, IPS, DDoS.

• Experience with automation and Python scripting (like ansible)

#LI-Hybrid 

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.