Laboratory Administrative Technician

Requisition ID: 19860

Department: Infrastructure & Water Services Dept.

Service: Water Linear & Customer Services

Branch: Water Utility Customer Services Branch

Employment Type: 1 Full-time Permanent -

Work Hours: 35.00 hours per week

Affiliation: CUPE 503 Inside/Outside

Salary Information: $61, $72,157.54 annually (2024 rates of pay)

Location: ROPEC, 800 Green's Creek

City: Ottawa, ON

Job Category: Administrative and Support Services

Application Close: 28/11/2025

JOB SUMMARY

Laboratory Services provides laboratory testing services for drinking water, solid wastes, effluents, receiving waters and ground waters.

You provide administrative and data support for the Laboratory Services unit.

EDUCATION AND EXPERIENCE

Completion of 2 year community college diploma as a Chemical Laboratory Technician

Minimum of 3 years of related experience in database management in a laboratory environment or similar field

Completion of health and safety training required

Training in Oracle, relational data base management, or data processing software is an asset

KNOWLEDGE

• Detailed knowledge of the City of Ottawa organizational structure, services and personnel
• Working knowledge of and ability to utilize corporate software including but not limited to, Outlook, Word, Excel, Cognos Impromptu, MOE, EDWIS, City of Ottawa's Laboratory Information Management System, WaterTrax and the Internet
• Knowledge of quality assurance/quality control principals
• Working knowledge of applicable health and safety legislation, and general knowledge of corporate/departmental policies/procedures related to health and safety

COMPETENCIES, SKILLS AND ABILITIES

• Ability to communicate effectively and tactfully, both orally and in writing
• Ability to multi-task
• Ability to read, interpret, understand and explain water distribution policies and procedures including municipal by-laws
• Strong data entry, retrieval and keyboard skills
• Organizational skills
• Ability to operate basic office and telecommunications equipment including fax machines photocopiers, computer, printer and email
• Ability to interact effectively with management, and staff, as well as persons external to the corporation
• Ability to exercise judgment in decision-making
• Strong interpersonal and communication skills combined with excellent customer service skills especially during emergency or stressful situations
• Able to manage work assignments in order to meet required timelines
• Flexible and adaptable
• Ability to work effectively in a team environment
• Good attendance record
• Punctual, reliable and dependable

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing
• You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.

Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at extension 12211 or via email at esc-