Analyst - Credit and Collections Bilingue
1 week ago
*JOB DESCRIPTION*
En tant qu'Analyste Crédit et Recouvrement, vous serez responsable de la collecte et du maintien des informations de base sur le crédit. Vous aiderez à examiner et à vérifier les comptes en souffrance. Vous contacterez les clients afin de confirmer les paiements en attente et de renouveler les informations de crédit afin de minimiser les dettes impayées.
*Responsibilites:*
- Surveiller les factures en retard et effectuer un grand volume de relances par téléphone, courriel ou via les portails clients.
- Travailler avec le client pour déterminer la cause principale des litiges liés aux factures impayées ou partiellement payées et documenter en détail la raison.
- Effectuer des rapprochements de comptes clients, y compris la recherche des paiements non appliqués, des crédits et des escomptes non gagnés.
- Évaluer la recouvrabilité des escomptes de caisse non gagnés, des frais financiers, des factures de faible montant, etc., et procéder aux radiations des montants irrécouvrables selon le niveau d'autorité établi.
- Obtenir les informations de crédit appropriées afin d'évaluer la solvabilité des nouveaux clients et des comptes existants du portefeuille assigné.
- Travailler en collaboration avec les équipes des ventes, des opérations, des finances, de l'administration des contrats et de la gestion des comptes clients pour rassembler et examiner les documents, tels que les bons de commande et les demandes de crédit, et les intégrer dans l'outil de suivi des contrats pour approbation par la direction des services financiers et les partenaires.
- Examiner les commandes mises en attente de crédit en évaluant la solvabilité des clients (notation financière, factures ouvertes, paiements en cours et carnet de commandes) et formuler des recommandations au superviseur pour la levée des commandes.
*Qualifications:*
- Diplôme d'études collégiales en comptabilité, finance, chaîne d'approvisionnement ou administration des affaires requis; baccalauréat préféré.
- Certification/licence/désignation — NACM ou équivalent, un atout.
- Minimum 1 an d'expérience (3 ans préférés) en comptes clients, comptabilité, finance, chaîne d'approvisionnement ou domaine connexe.
- Minimum 1 an d'expérience (3 ans préférés) avec les systèmes informatiques : Microsoft Office (Outlook, Excel, Word) et familiarité avec une plateforme ERP (p. ex. Oracle, DAX, AS400, etc.) exigée.
- Minimum 1 an d'expérience (3 ans préférés) en crédit et recouvrement commercial interentreprises dans un environnement à volume élevé.
- Minimum 1 an d'expérience (3 ans préférés) dans l'utilisation d'agences de crédit commerciales ou de tiers (p. ex. D&B, Experian, Equifax, NACM, CreditSafe) pour obtenir des informations de crédit.
- Excellente maîtrise d'Excel (atout).
- Solides compétences en communication écrite et orale, ainsi que de bonnes aptitudes interpersonnelles et une attitude positive.
- Fortes compétences organisationnelles et approche orientée solutions (préféré).
- Capacité à travailler de manière autonome ainsi qu'en équipe.
- Grande attention aux détails et passion pour l'exactitude.
- Volonté d'accepter des ajustements temporaires d'horaire selon les besoins opérationnels (préféré).
- Capacité à prioriser les tâches et désir de relever de nouveaux défis (préféré).
As a Credit & Collections Analyst, you will be responsible for collecting and maintaining basic credit information. You will assist reviewing and verifying overdue accounts. You will contact customers to confirm outstanding payments and renew credit information to help minimize outstanding debts.
*Responsibilities:*
- Monitors past due invoices and make a high-volume of collections contacts via phone, e-mail, or customer portals.
- Works with the customer to determine root cause of dispute for unpaid or short-paid invoices. Identifies and documents detailed reason.
- Performs customer account reconciliations, including research of unapplied cash, and credits and unearned discounts.
- Evaluates collectability of unearned cash discounts, finance charges, small dollar invoices, etc. and performs write-offs of uncollectable amounts within their level of authority.
- Obtains appropriate credit information to rate credit worthiness of new and existing accounts within assigned portfolio.
- Works cross-functionally with sales, operations, finance, contract administration, and customer master administration teams to gather and review documents, including purchase orders, credit applications. And loads into contract tracking tool for approval by financial services management and partners.
- Reviews orders on credit hold by assessing credit worthiness of customers, including financial ratings, open invoices, in-process payments and backlog, and makes recommendations for order release to supervisor.
*Qualifications:*
- Associate's Degree in Accounting, Finance, Supply Chain, or Business required; Bachelor's Degree preferred
- Licenses/Certificates/Designations - NACM or similar preferred
- 1 year required, 3 years preferred, of experience with accounts receivable, accounting, finance, supply chain or general business
- 1 year required, 3 years preferred, of knowledge of computer system applications: Microsoft Office, including Outlook, Excel, and Word, and familiarity with an ERP platform (e.g., Oracle, DAX, AS400 etc.) required.
- 1 year required, 3 years preferred, of commercial, business to business, credit and collection experience in a high-volume environment required
- 1 year required, 3 years preferred, of Working with trade credit and other third parties (e.g., D&B, Experian, Equifax, NACM, CreditSafe) to obtain credit information
- High level of Excel knowledge preferred
- Strong written, oral communication and interpersonal skills with a positive disposition
- Strong organizational skills and solution-oriented philosophy preferred
- Ability to work independently as well as in a team environment
- Strong attention to detail with a passion for accuracy
- Willingness to accommodate temporary working hour changes as required by workflow is preferred
- Ability to prioritize tasks and demonstrate a willingness to accept new challenges is preferred
Compensation Details: $ $29.81 Per Hour
This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.
For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. Depending on the role, equity and other forms of compensation may also be provided as part of the total compensation package.
In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here .
*ABOUT THE TEAM*
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here and apply online today
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.
Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.
Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
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