Marketing Operations Coordinator

6 days ago

London, Ontario, Canada Voices Full time $55,000 - $75,000
Marketing Operations Coordinator    Location: Hybrid - See "Hybrid Work Details" section below for more information Position Type: Full-Time  Vacancy Status: This posting is for a new role.   About Us Voices is the trusted voice partner for brands, tech and voice talent. Voices helps scale real voice solutions, across traditional voice over, Voice AI, and ethically sourced voice data. For more than two decades, the biggest and most beloved brands have trusted Voices to find their voices and bring their projects to life.   Why join us? We're on a mission to shape the future of voice, and we're building a team that's curious, collaborative, and passionate about making great ideas heard.   About the Role     The Marketing Operations Coordinator plays a critical role in keeping our go-to-market engine running smoothly. This role works closely with Marketing, Sales, Revenue Operations, and internal Salesforce Admins, to ensure our systems, data, and processes work together to support demand generation and growth.   You'll partner closely with the Marketing team (Demand Generation, Brand & Field Marketing, Product Marketing) to support campaign execution, manage tools and workflows, and ensure leads, attribution, and reporting are accurate and actionable. This role reports to the Senior Manager, Demand Generation.   This is a great opportunity for someone early in their marketing operations career who is ready to grow and take on more responsibility. You'll work in a Salesforce environment supported by a dedicated in-house Salesforce Admin team, allowing you to focus on execution, coordination, and honing core marketing operations skills. This is a newly created role to support the continued growth and scale of our marketing operations.   Responsibilities   In this role, you'll take ownership of the following key areas:
  • Ensure campaign tracking, attribution, and funnel reporting are accurate, consistent, and aligned across systems
  • Build, maintain, and continuously improve reports and dashboards that track campaign performance
  • Track, analyze, and report on key performance indicators (KPIs) to measure marketing effectiveness and progress against overall company goals, providing actionable insights to inform decision-making
  • Monitor lead flow and conversion in partnership with the Senior Manager, Demand Generation
  • Maintain and manage the Marketing Asana board to ensure campaign timelines, dependencies, and handoffs stay on track
  • Lead quality assurance for campaigns and forms, proactively identifying and addressing issues prior to launch
  • Monitor and improve data quality across CRM and marketing systems in partnership with Salesforce Admins and Revenue Operations
  • Identify and implement opportunities to improve processes, documentation, and operational efficiency
  • Support onboarding and enablement for marketing tools used by the team
  What You Bring We're looking for someone who brings some or all of the following:
  • 1–3 years of experience supporting marketing operations, analytics, or marketing systems
  • Experience working with Salesforce in a B2B marketing environment
  • Experience with campaign tracking, attribution, and funnel reporting
  • Experience building or maintaining reports and dashboards
  • Familiarity with project management tools (e.g., Asana) to help keep work on track
  • Strong attention to detail and experience supporting QA for campaigns, forms, or workflows
  • Experience collaborating cross-functionally with marketing, sales, revenue operations, or technical teams
  • Ability to manage multiple requests, prioritize work, and contribute to process improvement
  • Curious, organized, and motivated to grow within marketing operations
  Perks & Benefits In addition to competitive compensation, we offer a range of perks that support your growth, wellbeing, and day-to-day flexibility. Here's what you can look forward to:
  • Generous Vacation: Start with 15 days of vacation, pro-rated in your first year based on your start date
  • Personal Time: Take care of what matters with 5 paid personal days and 3 unpaid personal days annually
  • Comprehensive Health Coverage: Access to health and dental benefits after just 3 months of employment
  • Hybrid Flexibility: Enjoy the best of both worlds with our hybrid work environment
  • Performance Bonus Program: Recognizing your impact with bonus opportunities tied to company and individual performance
  • Learning & Development Support: We invest in your growth with a dedicated L&D budget and coverage for platforms like LinkedIn Learning, Udemy, Codecademy, and more
  • A Great Team: Work with genuinely kind, smart, and talented people who love what they do (and know how to have fun doing it).
  Hybrid Work Details: We are a hybrid workplace, allowing employees to work remotely from home. However, this position requires one in-office day per month on pre-set dates, during which all company employees are expected to attend. Our office is located at 100 Dundas Street, London, Ontario. Additionally, you may be asked to come into the office as needed with reasonable notice.   Compensation   Salary Range:  $55,000 - $75,000 A typical hire for this role generally falls between the minimum and midpoint of the range based on skills, experience, qualifications and internal equity. Employees grow through the range based on performance and demonstrated competencies.   Additional Notes
  • All interviewed candidates will receive notification within 45 days of final interviews.
  • Our Use of AI in Recruitment: We use an AI tool in our applicant tracking system (Jobvite) to check how well a candidate's experience aligns with the job requirements. This feature, called Talent Match, may label an application as a match or leave it unlabelled. It does not make decisions or reject candidates. Every application is reviewed by our People Operations team.
  Our Commitment to Equity & Accessibility Voices is an equal opportunity employer committed to fostering an inclusive and accessible workplace. We welcome applications from individuals of all backgrounds and experiences. If you require accommodation during the recruitment process, please let us know, and we will work with you to meet your needs.   Apply Online If this sounds like a role where you'd thrive, we'd love to hear from you. Interested candidates are encouraged to send their cover letter and résumé by completing the online application.  By doing so, your resume is guaranteed to be reviewed.

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