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Service Concierge

4 hours ago

St Catharines, Ontario, Canada Performance Auto Group Full time $18 - $19

Drive for Excellence

Performance Toyota is the highest volume Toyota dealership in the Niagara area, maintaining a huge inventory of new and high-quality pre-owned vehicles. A president's pride winner, Performance Toyota has been recognized for its resilience and commitment to delivering an impeccable guest experience. 

Performance Toyota is seeking a Service Concierge to join our dynamic team in St. Catharines. 

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

  • Great Experience: Every customer is entitled to a great experience
  • Integrity: We are honest and transparent in our actions
  • Diversity: We are stronger through the inclusion of people, brands and ideas
  • Innovation: We passionately embrace opportunities for new and continuous improvements
  • Empowerment: We encourage and support our people in taking initiative
  • Giving Back: We positively impact the communities in which we live, work and raise families

Here's what you'll deliver:

  • Greeting customers.
  • Tagging and parking service vehicles.
  • Basic knowledge of washing vehicles.
  • Conducting free alignments inspections and keeping the parking lot organized.
  • Greeting customers and keeping the drive-thru clean.
  • Provide exceptional customer service that exemplifies our dealership.
  • Other duties as assigned by management 

What you need to succeed:

  • Candidate must have availability to work the following shifts: Tuesday - Saturday 
  • Valid Ontario Class 'G' driver's license with a clean driving record
  • Professional and confident with frequent customer interaction.
  • Excellent customer service and interpersonal skills.
  • Able to effectively communicate both verbally and in writing.
  • Team-oriented with a positive attitude.
  • Proven self-starter that can work well under pressure.
  • Strong attention to detail and knowledge of vehicle makes and models.
  • Merchandising experience is an asset.
  • Ability to drive automatic and manual transmission vehicles is an asset.
  • Excellent attention to detail.

What's in it for you?

  • Excellent management support and guidance
  • Opportunities through our Internal career mobility program
  • Access to health, dental and vision insurance
  • Disability, critical illness and life insurance for the unexpected
  • Our Employee Assistance Plan (EAP) for you and your family's wellness
  • Discount on vehicles, service and parts for you and your family
  • Discounts to retailers and service providers across the country
  • Free and engaging employee events
  • Did we mention we love giving back to our communities?

Job Type: Full Time - Permanent

Compensation (expected hourly wage): $ $18.50 per hour. The starting rate will be set within this range based on job-related factors such as relevant skills and experience.

Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada's largest indoor used car showroom.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.