Senior Data Analyst, Business Analytics

Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences.

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

What's in it for you as an employee of Flexiti?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

The purpose of the Senior Data Analyst is to drive data-driven decision-making across Flexiti Financial. This role exists to find the real story hiding within the data, translating complex information into clearer insights, better decisions, and a competitive advantage. By doing so, the analyst directly contributes to the success of Flexiti, its retail partners, and its customers.

We're looking for our next Senior Data Analyst.
Could it be you?
Reporting directly to the Senior Manager of Analytics & Reporting, the Senior Data Analyst is a key member of the Business Analytics team. This individual acts as the primary consultant for business units, responsible for understanding their goals, processes, and requirements. Key accountabilities include supporting stakeholders with all their analytics needs, building new reports, and identifying underlying business trends. This role has ownership of identifying problem statements and providing strategic insights to business leaders. A successful candidate will not only possess strong technical skills but will be accountable for translating data into compelling, actionable insights to solve problems and drive the business forward.

What You'll Do (The Adventure)

• Be a Data Archaeologist: Wield your expert analytics skills to dig deep into our vast datasets, extracting and manipulating information to answer challenging business questions for our stakeholders
• Create Clarity from Complexity: Design, build, and maintain powerful dashboards. You won't just visualize data; you'll create insightful tools that empower teams to make smarter, faster decisions
• Act as a Strategic Problem-Solver: Tackle complex business challenges by identifying the core problem, structuring the analysis, and delivering clear, data-driven recommendations that guide the path forward
• Monitor Performance & Drive Strategy: Track and report on key KPIs, proactively identifying and discussing emerging trends with key stakeholders. Your work will directly inform strategic recommendations
• Connect the Dots & Tell the Story: Conduct deep-dive analyses on large datasets to uncover business insights and trends. You'll then translate your findings into compelling presentations using tools like PowerPoint and Excel to share your actionable recommendations
• Be a Collaborative Partner: Work hand-in-hand with Account Managers, Product Managers, and Marketing teams, embedding a data-driven approach and acting as a key thought partner across departments

The Kind Of Person You Are

• You like to roll up your sleeves, get your hands dirty, and take full ownership of your work
• You are curious and persistent determination in reviewing and reconciling variances
• You are an excellent and concise communicator, able to present key findings to senior management and team members
• You are highly organized, detail-oriented, and can thrive while managing aggressive deadlines
• You are willing to continually improve processes and document procedures for producing deliverables

Bonus Points If You Have

• Experience mentoring other analysts
• Earned experience developing products in an award-winning Fintech 'startup' environment

What You Bring (The Toolkit)

• Proven Experience: 3+ years of experience in reporting, analysis, insights, and strategy development, specifically within the financial services industry.

• Technical Mastery:

• Expert-level proficiency in SQL to query, analyze, and validate data

• Advanced skills in Microsoft Power BI
• Experience with DataBricks, Python, and R is a plus
• AI-Powered Efficiency: Experience leveraging AI assistants (like Gemini, ChatGPT, or similar tools) to accelerate your workflow. This could include generating starter SQL/Python code, summarizing complex findings, brainstorming new analytical approaches, or enhancing presentations

• Proficiency with the Microsoft Suite and Google Suite

• Deep Industry Knowledge: Solid knowledge of the financial services industry and consumer credit products

• An Analytical & Problem-Solving Mindset: proven ability to interpret large amounts of raw data, identify complex issues, make recommendations based on your analysis, and storytell based on the data & insights

Sounds like you? Click below to apply
At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.