Social Media Key Account Manager

1 week ago

Markham ON LR B, Canada BRAND BOOSTY INC Full time

We are looking for a Social Media Account Manager with a strong understanding social media or business practices. In this role, you will be the main point of contact for our clients, helping them elevate their brand through tailored social media strategies. You will be responsible for managing campaigns, building strong client relationships, and delivering measurable results on various social media platforms.

The ideal candidate will not only be proficient in both English and Chinese but also have a deep understanding of the Chinese/Western market and the unique nuances of Chinese social media platforms like WeChat, Xiaohongshu, TikTok, and Instagram

Key Responsibilities:

  • Client Communication & Relationship Management:
  • Providing exceptional customer service and strategic guidance.
  • Ensure clear and consistent communication with clients, understanding their goals and providing tailored recommendations to elevate their brand.
  • Conduct regular check-ins with clients to update them on campaign progress, performance, and insights.
  • Navigate and manage cultural nuances, building trust and rapport with clients.
  • Campaign Strategy & Execution:
  • Collaborate with clients to develop social media strategies that resonate with their target audience in the Chinese market.
  • Create and execute tailored social media campaigns across platforms (WeChat, Weibo, Xiaohongshu, Instagram, Facebook, etc.) to meet client objectives.
  • Work closely with creative and content teams to ensure campaigns align with client expectations and cultural relevance.
  • Performance Tracking & Reporting:
  • Monitor and track the performance of social media campaigns using analytics tools
  • Provide clients with detailed performance reports and actionable insights, recommending optimizations based on data.
  • Market Trends & Insights:
  • Stay up-to-date with trends in the market and global social media platforms to ensure our strategies are relevant and effective.
  • Advise clients on best practices and emerging trends all over social media, helping them stay ahead of the competition.

Skills & Qualifications:

  • 1-2+ years of experience in social media management or account management, ideally with a focus on Chinese clients or the Chinese market.
  • Proficiency in both Chinese (Mandarin) and English (both written and spoken).
  • Strong understanding of Chinese / Western social media platforms
  • Experience in developing and managing social media campaigns
  • Excellent communication, interpersonal, and client-facing skills.
  • Knowledge of social media analytics tools and performance tracking.
  • Ability to understand cultural nuances and apply them in social media strategies.
  • Creative thinking and problem-solving skills.

Job Type: Full-time

Pay: $18.00-$30.00 per hour

Work Location: In person

  • Social Media Manager

    2 weeks ago

    Markham, Canada Papa's Herb Full time

    **Social Media Manager** Papa's Herb is seeking a Social Media Manager with a strong background in content creation, brand building, and hands-on social media management. This is a unique role for a social media-savvy influencer who has built their own brand or played a key role in developing one. As the voice and face of our brand across platforms,...

  • Director of Social Media Accounts

    1 week ago

    Markham, ON LR V, Canada Su&Bu Full time

    About Papa's Herb & AMBRPapa's Herb is a bold, fun, and unapologetic cannabis brand known for its vibrant personality and commitment to delivering high-quality products at an accessible price point. AMBR represents sophistication and innovation in the cannabis space, offering premium experiences for discerning consumers. Together, these brands embody...

  • Social Media Specialist

    3 days ago

    Markham, ON LR J, Canada Kiokii and … Inc. Full time

    Who Are We?Kiokii Inc is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories, and lifestyle. With our rapid growth, we have 18 stores in Canada to-date and more to comeWe are looking for a Social Media...

  • Social Media Assistant

    7 days ago

    Markham, ON LR G, Canada Happy Family US Inc. Full time

    Business Operations AssistantOverview:Join our dynamic and innovative team at Jintai Immigration, where we are dedicated to assisting individuals with their study, work, and immigration needs in Canada. Our mission is to make the transition to life in Canada as smooth and efficient as possible, offering comprehensive support to ensure a successful move. We...

  • Marketing and Social Media Assistant

    4 days ago

    Markham, ON LR M, Canada Unionville College School Full time

    Date posted: December 11, 2025Start date: January 5, 2026Job DescriptionRole Overview:Unionville College is seeking an enthusiastic and detail-oriented Marketing & Social Media Assistant to collaborate with the Marketing team to elevate the UC brand, and support campaigns, partnerships, and marketing needs across multiple platforms including Instagram, RED,...

  • Communication Manager

    6 days ago

    Markham, Canada BRANDBOOSTY INC Full time

    **About Us**: BrandBoosty is a fast-growing social media agency with teams in **Canada**, deliver impactful results for our clients. We specialize in social media management, influencer marketing, campaign boosting, and content creation. We’ve partnered with **over 1,000 KOLs**, created **viral campaigns with millions of views**, and built social media...

  • Social Media

    3 days ago

    Dorval, QC HP B, Canada Renovco Full time

    We're Hiring: Social Media & Content Creation Director (Podcast + Influencer Branding Focus)Are you a social media wizard with a passion for storytelling, a knack for editing, and a proven track record of building influential brands?We're on the lookout for a creative powerhouse to lead our social media presence, elevate our podcast, and drive consistent...

  • Marketing and Social Media Assistant

    7 days ago

    Markham, Canada Unionville College Full time

    Unionville College is looking for an enthusiastic and detail-oriented Marketing & Social Media Assistant, you will work closely with the Marketing team to support the UC brand, campaigns, partnerships, and marketing needs across a range of social accounts including Instagram, Twitter, Facebook, and YouTube. Your role will involve contributing to social media...

  • Social Media Marketing Intern

    1 week ago

    Markham, Canada Limberlost Stone Full time

    Job Summary: We are seeking a highly motivated and creative Social Media Intern to join our team. As a Social Media Intern, you will have the opportunity to gain hands-on experience in managing social media platforms, creating engaging content, and implementing digital marketing strategies. This internship is a great opportunity for individuals interested in...

  • Social Media Content Creator

    2 weeks ago

    Markham, Canada BRANDBOOSTY INC Full time

    **About Us** BrandBoosty Inc is a fast-growing social media agency with over 100 clients and a talented team of 15+ members. We specialize in helping businesses grow their digital presence, from local startups to renowned brands, by delivering exceptional results on platforms like Instagram, TikTok, and Xiaohongshu (RED). With a strong track record of...