Front Desk Associate

5 days ago

Edmonton, Alberta, Canada Planet Fitness Full time $15

Job Details
Job Location:    White Oaks - Edmonton, AB
Position Type:    Part Time
Education Level:    None
Salary Range:    $ $15.00 Hourly
Travel Percentage:    Negligible
Job Shift:    Rotating Schedule
Job Category:    Customer Service

Description

Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous individual who consistently delivers first-rate service and fosters positive customer satisfaction and loyalty while promoting Ignite Fitness Holdings-Planet Fitness Mission, Vision and Values. The Front Desk Associate must be adept at balancing multiple tasks with a friendly, courteous demeanor.

Essential Duties and Responsibilities:

  • Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes.
  • Anticipate member's needs, respond promptly and acknowledge all members
  • Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.
  • Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.
  • Ability to maintain the cleanliness of the club for up to 50% of the shift.
  • Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.
  • Hands-on experience in accepting payments from customers and give change and receipts.
  • Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.
  • Proven ability to answer customers' questions and give information regarding the business procedures and policies in an exact and customer-friendly way

Minimum Skills

  • Ability to manage multiple responsibilities
  • Solid work ethic with strong decision-making, problem resolution skills
  • Self-starter who takes initiative with minimal direction and supervision
  • Comfortable working a flexible rotating schedule
  • Superior customer service skills, preferably in the fitness industry.
  • Hard working, enthusiastic and energetic
  • Physical Requirements: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds

Minimum Qualifications

  • 18 years old or older
  • A High School Diploma Or Equivalent required
  • Six months face to face customer service experience in a retail environment required or 1-year Fitness experience preferred.

Hours (Initial training hours may vary as well as when the needs of the facility change.)

  • Discuss your availability with the Hiring Manager and/or notate it on your application.
  • Weekday and/or Weekend Hours based on club needs.
  • Open or flexible availability is a plus. 

Club Hours:   Monday-Thursday  5:00am - 11:00pm, Friday 5:00am - 9:00pm, Saturday and Sunday 7:00am - 7:00pm 

Benefits

  • Competitive Salary
  • Company contribution towards health benefits (Applicable for Full Time Positions)
  • Paid Time Off benefits (Applicable for Full Time Positions)
  • Free Black Card membership and fun exercise incentives



Planet Fitness is an Equal Opportunity Employer

Qualifications

  • Front Desk Associate

    1 day ago

    Edmonton, Alberta, Canada Planet Fitness Full time $40,000 - $60,000 per year

    Job Details Job Location:    Mayfield - Edmonton, AB Position Type:    Part Time Education Level:    High School or Equivalent Salary Range:    Undisclosed Job Shift:    Opener / Mornings Job Category:    Customer Service DescriptionPlanet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front...

  • Front Desk

    1 week ago

    Edmonton, Alberta, Canada Ignite Fitness Holdings - Planet Fitness Full time $35,000 - $45,000 per year

    Front Desk Associate - Currents of Windermere Edmonton, ABPlanet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous individual who consistently delivers first-rate service and fosters positive customer satisfaction and loyalty while...

  • Front Desk Manager

    1 week ago

    Edmonton, Alberta, Canada Marriott Hotels Resorts Full time $50,000 - $80,000 per year

    Description JOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process....

  • Dental Front Desk

    1 week ago

    Edmonton, Alberta, Canada McConachie dental Full time $62,400 - $80,000 per year

    Dental Front Desk Needed in Edmonton, AB Make up to $30/hrWe're looking for a committed and polished Front Desk Agent to become part of our staff. The right person will serve as the initial contact for patients, delivering outstanding service while handling multiple office duties. This position calls for solid knowledge of medical terminology and familiarity...

  • Front Desk Lead – Residence

    2 weeks ago

    Edmonton, Alberta, Canada MacEwan University Full time $25,716 - $37,396 per year

    FRONT DESK LEAD – RESIDENCE (INTERNAL ONLY)RESIDENCE MANAGEMENT, CAMPUS SERVICESCompetition No CATEGORYSALARYCLOSING DATEPart-Time Continuing (less than 35 hours per week)MSU Band C (Steps 1-8): $ $34.245 per hour. $25,716 - $37,396 per annum (Based on 21 hours per week).October 17, 2025About UsMacEwan University is where caring faculty help people connect...

  • Lead Front Desk Agent

    6 days ago

    Edmonton, Alberta, Canada Metterra and Varscona Hotels on Whyte Full time $45,000 - $55,000 per year

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we doWe understand what it takes to be a part of something great. We will encourage you to bring your true self to work...

  • Full-Time Front Desk Administrator

    2 weeks ago

    Edmonton, Alberta, Canada PhysioLogix PT Full time $40,000 - $60,000 per year

    Physiologix Allied Health is a multidisciplinary clinic located in the Ambleside/Windermere area. We offer physiotherapy services, psychology services, massage therapy, & acupuncture services. We strive to provide the Edmonton community with optimized rehabilitation programs to get patients back to their daily routines.Our team works closely with our sister...

  • Front Desk Agent

    1 week ago

    Edmonton, Alberta, Canada Holiday Inn Edmonton South - Evario Events Full time $35,000 - $55,000 per year

    Alberta Ltd is recruiting on behalf of our client, Holiday Inn Edmonton South - Evario Events – The First H4 property with Conferencing and Banqueting facilities in Canada with 126 state of the art rooms, Lobby restaurant & bar, a 20,000 sq ft banqueting and conferencing facilities. We are looking for YOU to join our team.As a Front desk agent, you will...

  • Front Desk Receptionist

    6 days ago

    Edmonton, Alberta, Canada Purity Health & Wellness Full time $15,000 - $18,000 per year

    Job DescriptionWe are seeking a part time hire to help manage our front desk for the following hours:Week days - 8:00 am - 2:00 pm (Mon, Wed, Fri)Evenings - 5:00 pm - 8:30 pm (Tues, Thurs as required)Saturday (1 per month) 8:30am to 3pmFlexibility to pick up shifts if necessary at anytimeAs a front end coordinator, you will be the first point of contact for...

  • Lead Front Desk Agent

    6 days ago

    Edmonton, Alberta, Canada Crescent Hotels & Resorts Full time $40,000 - $70,000 per year

    Save this jobCompensation:$20.50DescriptionAt Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we doWe understand what it takes to be a part of something great. We will...