Service Representative – Payments Processing
1 week ago
Job Title:
Service Representative – Payments Processing
Location:
Mississauga, ON (Hybrid – 1-2 days in office/month)
Contract Length:
12 months
Industry:
Banking / Financial Services
Pay:
T4: $19.75/hr or INC: $23/hr
About the Role
Join a fast-paced Payments Processing team where you'll be responsible for reviewing and repairing international wire payments with precision and speed. This back-office role is ideal for individuals who thrive in operational environments and enjoy working collaboratively to meet daily targets. You'll gain valuable experience in international payments — a great steppingstone for a future career in financial operations or the payments industry.
Key Responsibilities
• Repair and process incoming wire payments accurately.
• Handle multi-currency transactions and ensure proper routing.
• Maintain high productivity and accuracy standards.
• Manage daily workloads efficiently to meet end-of-day deadlines.
• Collaborate with peers and team leads across sites to ensure seamless operations.
Must-Have Qualifications
• Minimum typing speed of 50 WPM with high accuracy.
• Strong attention to detail and work ethic.
• Excellent communication skills (English required).
• Flexible to work rotating shifts (7:30am–6:30pm EST).
• Willingness to learn and contribute to a high-performance team.
Nice-to-Have Qualifications
• Experience in financial or banking environments (e.g., teller or service rep roles).
• Knowledge of international currencies and geography.
• Previous experience with wire processing or operational analysis.
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