Creative Regional Operations Lead

2 days ago

Burlington, Ontario, Canada Tag Full time $80,000 - $120,000 per year

Job Qualifications

  • 5-8+ years' experience in an integrated – Social, Creative, Print, Digital - production operations
  • Bachelor's degree in creative field. A combination of work experience and education can be substituted
  • Proven mastery driving operational excellence by orchestrating creative vision across proper technologies and team members
  • Conceptual thinker who can brainstorm to define creative vision, solve problems and identify priorities for execution against strict creative, quality and brand standards
  • Full knowledge of integrated production operation methodologies and formats
  • Proficiency in current business software (Office, Google) required.
  • Extensive knowledge of workflow production technologies and applications essential
  • Client facing experience essential
  • Excellent verbal and written communication skills
  • Proven ability to juggle numerous tasks at once and deliver assets effectively, and work towards tight timelines

Job Duties
Operational Responsibilities

  • * Creatively and technically manages full lifecycle of in scope projects across appropriate studio or creative team members to successfully meet client needs
  • * Partners with the client and IAT throughout the lifecycle of each project to ensure an end-result that meets brand integrity and marketing objectives
  • Oversee the end-to-end regional creative and social process across teams, ensuring smooth intake, resourcing, prioritization, production, and delivery of assets.
  • Lead, support, and mentor local team and cross-functional collaborators. Promote a culture of innovation, collaboration, and accountability.
  • Allocate creative and social resources effectively based on project needs, timelines, and team capabilities. Identify resourcing gaps and propose solutions.
  • Streamline creative and social processes, tools, and systems to improve efficiency, reduce bottlenecks, and enhance team productivity without compromising creative integrity.
  • Act as a bridge between creative, social, marketing, brand, production, and business teams to align on priorities, timelines, and expectations.
  • Contributes to client relationship by being keenly aware of client's business objectives
  • Solves problems through proactive involvement with the client, agencies and creative teams against project goals
  • Ensures service that maintains and develops client relationships
  • Maintains a forward-thinking approach to industry trends that may impact client needs
  • Ensure client SLA and deliverable dates are met
  • Ensure latest workflow methodologies are reviewed and applied as appropriate
  • Develop and maintain relationships with internal and external stakeholders involved in key projects
  • Ensure that communication is effective and sharing of knowledge is routine

Leadership Responsibilities

  • Ensure appropriate levels of staffing are maintained
  • Set clear objectives and targets for all direct reports - monitor and review regularly
  • Identify, lead, manage, motivate and develop a team to support the successful delivery of all opportunity assessment and diligence activities in region
  • Support the personal development and progression of all direct reports

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