shift leader

2 weeks ago

Dartmouth NS BA N, Canada Northern Reflections Full time

Join Our Family of Brands – Northern Reflections, Ricki's & Cleo

At Northern Reflections, Ricki's, and Cleo, we are united by a shared vision: to inspire and empower women through fashion that fits their lives. With a proud legacy in Canadian retail, we bring together decades of expertise, a passionate team, and a commitment to delivering exceptional style, quality, and service.

As part of our growing organization, you'll join a collaborative and dynamic team that values innovation, customer connection, and the power of great fashion. Whether it's timeless comfort, polished workwear, or versatile style, each of our brands plays a unique role in serving women across generations.

Reporting to the Store Manager, the Shift Leader supports the daily operations of our store and delivers an exceptional in-store experience for our customers. As part of the store leadership team, the Shift Leader is responsible for overseeing the store during assigned shifts, including opening and closing procedures.

Key Responsibilities:

  • Support daily store operations, including achieving sales goals and delivering an exceptional customer experience.
  • Provide strong on-the-floor leadership in the absence of the Store Manager or Assistant Manager.
  • Deliver outstanding customer service by following our customer service program
  • Drive customer loyalty by promoting and enrolling customers in our loyalty program.
  • Coach, support, and provide feedback to sales associates to help them meet productivity goals and improve performance.
  • Maintain visual merchandising standards, including product preparation, displays, and in-store layouts.
  • Perform point of sale transactions quickly and accurately.
  • Ensure a safe and secure environment for both customers and the store team, following all loss prevention procedures.
  • Communicate clearly and professionally with customers and coworkers.
  • Follow all company policies, procedures, and initiatives.
  • Perform other duties as assigned to support overall store success.

Experience & Qualifications:

  • Minimum 1–2 years of retail or customer service experience, preferably in a leadership or supervisory role
  • Proven track record of achieving sales targets and driving team performance
  • Strong interpersonal and communication skills with the ability to motivate and inspire a team
  • Excellent customer service and selling skills
  • Solid understanding of retail operations, including visual merchandising and loss prevention
  • Strong organizational and time management skills; able to manage multiple priorities
  • Comfortable working in a fast-paced, dynamic environment
  • Must be able to stand for extended periods of time, climb a ladder and to move and handle boxes of merchandise (weighing up to 30 pounds) and fixtures throughout the store
  • Flexible availability including days, evenings, weekends, and holidays

  • Shift Leader

    1 week ago

    Dartmouth, Canada Mastermind Toys Full time

    **"We’re hiring! Mastermind Toys - Canada’s Authority on Play - has big plans and we want YOU to join our growing team! We have a customer-obsessed culture, which we believe starts with employee experience. We jump at the chance to co-create with our customers and employees, while staying true to our Canadian roots. Over 38 years later, Mastermind Toys...

  • Shift Leader

    1 week ago

    Dartmouth, Canada Mastermind Toys Full time

    **"We’re hiring! Mastermind Toys - Canada’s Authority on Play - has big plans and we want YOU to join our growing team! We have a customer-obsessed culture, which we believe starts with employee experience. We jump at the chance to co-create with our customers and employees, while staying true to our Canadian roots. Over 38 years later, Mastermind Toys...

  • Shift Leader

    2 days ago

    Dartmouth, Canada Mastermind Toys Full time

    **"We’re hiring! Mastermind Toys - Canada’s Authority on Play - has big plans and we want YOU to join our growing team! We have a customer-obsessed culture, which we believe starts with employee experience. We jump at the chance to co-create with our customers and employees, while staying true to our Canadian roots. Over 38 years later, Mastermind Toys...

  • Shift Leader

    6 days ago

    Dartmouth Crossing, Canada Vero Pizzeria Full time

    As a shift leader, you will be working with our team of managers to provide our guests with the best customer experience that we can offer while maintaining our brand standards and policies. **All applicants must currently live in the Halifax/Dartmouth area.** Your duties will include but not limited to: - Greeting and engaging the guest - Building pizzas...

  • Shift Leader/key Holder

    1 week ago

    Dartmouth, Canada Vero Pizzeria Full time

    Vero Pizzeria is now hiring for a Shift Leader at our Dartmouth Crossing location! As a shift leader, you will be working with our team of managers to provide our guests with the best customer experience that we can offer while maintaining our brand standards and policies. Your duties will include but not limited to: - Greeting and engaging the guest -...

  • Restaurant Shift Leader/key Holder

    6 days ago

    Dartmouth, Canada VERO Pizzeria Full time

    Vero Pizzeria is now hiring for a Shift Leader at our Dartmouth Crossing location! As a Shift Leader, you will be working with our team of managers to provide our guests with the best customer experience that we can offer while maintaining our brand standards and policies. Your duties will include but not limited to: - Greeting and engaging the guest -...

  • Server/Shift Leader

    2 weeks ago

    Toronto, ON MB N, Canada Khazana Canada Full time

    Job OverviewWe are seeking an energetic and motivated Server/Shift Leader to join our dynamic food service team. In this pivotal role, you will lead by example, ensuring exceptional customer experiences while managing daily restaurant operations. Your enthusiasm and leadership will inspire your team to deliver top-tier service, maintain food quality...

  • Shift Manager

    6 days ago

    Dartmouth, Canada Burger King - FMI Group Full time

    **Location: 88 Tacoma Drive, Dartmouth, Nova Scotia** Shift Manager The Shift Manager is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. Shift Managers supports the Restaurant General Manager and Assistant Manager in managing the operations during assigned shifts, driving...

  • Shift Lead

    2 days ago

    Dartmouth, Canada Workwear Outfitters Full time

    Work Authority, a proud Canadian Company since 1938. Our retail chain of stores and mobile trucks across Canada is an undisputed leader of safety footwear and work apparel. We are a committed team of expert specialists like no other. Our philosophy is that a more educated, better equipped customer makes for a highly effective national workforce. If you are...

  • Shift Lead

    2 weeks ago

    Dartmouth, Canada Workwear Outfitters Full time

    Work Authority, a proud Canadian Company since 1938. Our retail chain of stores and mobile trucks across Canada is an undisputed leader of safety footwear and work apparel. We are a committed team of expert specialists like no other. Our philosophy is that a more educated, better equipped customer makes for a highly effective national workforce. If you are...