Assistant Store Manager
2 weeks ago
Ten Foot Henry is a popular Calgary restaurant known for its vibrant, vegetable-forward dishes, cocktails, and stylish, plant-filled atmosphere, named after a beloved 10-foot-tall plywood figure of a classic comic strip character that's a local arts icon. It offers a modern, casual-upscale dining experience with creative, wholesome food from Chef Steve Smee, welcoming both reservations and walk-ins for healthy, flavorful meals in a trendy setting.
Job Overview
We are seeking a dynamic and experienced Assistant Store Manager to join our retail team. The ideal candidate will play a pivotal role in supporting store operations, driving sales, and leading a team to deliver exceptional customer service. This position offers an opportunity for professional growth within a fast-paced retail environment, requiring strong leadership, organizational skills, and a customer-focused mindset. The Assistant Store Manager will assist in managing daily store activities, ensuring operational excellence, and contributing to the store's overall success.
Responsibilities
- Assist in supervising daily store operations to ensure smooth functioning and adherence to company policies.
- Support in recruiting, training, and developing staff to foster a high-performing team.
- Oversee merchandising strategies to optimize product placement and presentation.
- Manage POS systems, pricing strategies, and inventory purchasing to maximize profitability.
- Handle payroll processing, cash handling, and bookkeeping duties accurately.
- Ensure excellent customer service by addressing inquiries, resolving issues, and maintaining high satisfaction levels.
- Implement marketing initiatives and promotional activities to increase store traffic and sales.
- Conduct regular staff meetings, performance evaluations, and training sessions to promote team development.
- Monitor sales performance and develop strategies to meet or exceed sales targets.
- Assist with budgeting, cost control, and financial reporting to support store profitability.
- Maintain organized records of store activities including inventory levels, sales data, and administrative documentation.
Skills
- Proven leadership with supervising experience in retail or related fields.
- Strong communication skills with the ability to motivate and manage teams effectively.
- Proficiency in retail management tools such as POS systems and merchandising software.
- Excellent organizational skills with attention to detail in pricing, bookkeeping, and administrative tasks.
- Ability to handle cash handling accurately and perform math calculations efficiently.
- Customer service-oriented with excellent phone etiquette and interpersonal skills.
- Experience in recruiting, training & development, marketing, and sales management.
- Bilingual or multilingual abilities are a plus for serving diverse customer bases.
- Strong negotiation skills for purchasing negotiations and vendor relations.
- Time management skills with the ability to prioritize tasks effectively in a fast-paced environment. This role is ideal for motivated individuals seeking leadership opportunities within the retail industry while delivering outstanding customer experiences through effective team management and operational excellence.
Job Types: Full-time, Part-time, Permanent
Pay: $23.00-$25.00 per hour
Expected hours: 40 per week
Benefits:
- Casual dress
- Dental care
- Employee stock purchase plan
- Mileage reimbursement
- Paid time off
- Stock options
Work Location: Hybrid remote in Calgary, AB T2R 0V3
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