Account Manager

Doka's expertise in formwork technology is unparalleled in the industry and we are proud of the difference we make globally "It's not just formwork – it's DOKA" is impressively demonstrated worldwide in buildings like the Burj Khalifa (Dubai), in hydroelectric generating stations like the Keeyask (Nelson River in northern Manitoba) – and in parts of the Brenner Base Tunnel (European Alps). Collaborative teamwork of nearly 7000 employees in over 160 distribution/logistics facilities in more than 70 countries is one of the primary reasons behind our success. With more than 150 years of history as a family owned company, we recognize and appreciate our employee's work every day by rewarding them with flexible work hours, competitive wages, bonuses, training/development opportunities and a comprehensive group benefits program including RRSPs.

As an Account Manager at Doka Canada, your role involves managing a designated sales territory, focusing on retaining existing accounts and cultivating new business opportunities. You play a crucial part in expanding Doka's market presence by strategically maximizing sales and fostering strong client relationships. You are enthusiastic about traveling, enjoy engaging with people, and appreciate working in the field.

Key Responsibilities:

• Identify Potential Customers: Proactively seek out potential clients through cold calls, converting prospects into sales meetings.
• Develop and Expand Accounts: Cultivate new and existing accounts, nurturing business relationships through face-to-face interactions.
• Maintain Customer Database: Regularly update and utilize a comprehensive customer/prospect database, ensuring accuracy and accessibility.
• Travel Within Sales Territory: Frequent travel within your assigned territory is essential for engaging with clients, addressing their needs, and ensuring strong relationships.
• Prepare and Present Proposals: Develop sales proposals, obtain necessary approvals, and present compelling proposals to clients.
• Collaboration: Communicate effectively with engineering teams to ensure accurate proposals and project execution. Collaborate with sales and area managers to align with company and branch sales initiatives.
• Provide Customer Support: Conduct regular jobsite visits to ensure proper equipment utilization and customer satisfaction, addressing any issues promptly.
• Sales Reporting: Maintain timely and accurate sales reports, contributing to sales projections and backlog management.
• Product Knowledge: Continuously build product knowledge and ensure compliance with safety standards.

• Bachelor's degree in Business, Engineering, or Construction preferred.
• Min. 5 years of Sales/Account Management experience in construction industry. Experience in infrastructure or mining is an asset.
• Must speak French; English is an asset
• Strong analytical skills, technical proficiency, and effective selling and problem solving skills.
• Proficiency in Microsoft Office applications and willingness to learn new systems and techniques.

Characteristics for Success:

• Passionate to Win: Demonstrate drive and determination to achieve sales goals, contributing to the success of Doka Canada and the Umdasch Group.
• Collaborative Team Player: Work effectively within a team, addressing grievances directly and defining clear responsibilities.
• Trust and Respect: Embrace diversity and actively seek to understand others, fostering a respectful work environment.
• Understanding Partners' Needs: Communicate effectively to demonstrate the value of Doka's offerings and seek feedback for continuous improvement.
• Learning from Success and Failure: Actively contribute ideas, accept failure, and share knowledge and experiences to drive growth.
• Making it Happen: Provide constructive solutions, give immediate feedback, and avoid complacency.
• Acting as Entrepreneurs: Take ownership of decisions and prioritize the company's interests above individual motives.
• Using Resources Responsibly: Avoid waste and embrace innovation to drive efficiency and sustainability.