Manager, Inside Sales

5 days ago

Richmond, British Columbia, Canada Dynamix Agitators Inc. Full time

About Us

At Dynamix Agitators Inc., we engineer and manufacture high-performance mixers and agitators for industrial process markets across North America and beyond. Our clients include some of the world's top companies in energy, chemicals, water treatment, and resource processing.

Our mission is to deliver application-specific mixing solutions that improve process performance, lower total cost of ownership, and increase operational efficiency.

We're a company where engineering matters — and where reliable operations and supply chain execution are key to delivering for our customers.

Role Summary

Own the inside-sales engine and its integration with marketing automation. Lead four ISEs, run HubSpot programs and sequences, and align with Application Engineering for clean handoffs and higher win rates. Core objective: lift account tier progression using disciplined cadences, segmentation, and email/inbound programs that convert, while safeguarding data quality and compliance.

Core Responsibilities

Inside Sales Leadership

  • Coach and performance-manage 4 ISEs: daily cadences, call coaching, objection handling, technical discovery discipline.
  • Enforce SLAs for speed-to-lead, follow-ups, and App Eng handoffs; audit notes and data completeness.
  • Run weekly pipeline reviews; standardize qualification for engineered solutions (tailored BANT/MEDDICC artifacts).

Marketing Automation & HubSpot Ops

  • Administer HubSpot lifecycle: lead scoring, routing, sequences, nurtures, workflows, UTM/attribution.
  • Work with Marketing team to Design persona/vertical email programs; A/B test subject lines, offers, and CTAs; monitor deliverability and list health.

Cross-Functional Alignment (Sales × Marketing × App Eng)

  • Central to the operations you are a hub of our education based sales approach
  • Convert campaigns into ISE playbooks and discovery templates that surface process requirements.
  • Maintain a living RACI for operations and a simple weekly operating rhythm.
  • Publish monthly "Tier Movement Report" and root-cause analysis on stalled accounts.

Required Qualifications

  • 5+ years in inside-sales management or sales operations for technical/industrial B2B.
  • Proven Hands-on HubSpot development experience. Admin (workflows, sequences, scoring, attribution) and email/inbound execution.
  • Strong account-management discipline for long-cycle, engineered solutions.
  • Proficiency with Microsoft 365 and BI dashboards; comfortable with AI-assisted workflows.
  • Clear, data-driven communicator who sets process and enforces it.

Why Join Dynamix

  • Be part of a growing company where your contributions make a real impact.
  • Learn and grow across a variety of supply chain and operations tasks.
  • Work with a great team that values initiative, accountability, and continuous improvement.
  • Opportunity to shape the role and improve systems as we grow.
  • Competitive compensation with a supportive and team-oriented culture.

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