House Person

2 days ago

Embassy Suites by Hilton Toronto Airport Toronto ON CA Easton'S Group Of Hotels Inc. Full time $25,000 - $40,000 per year

About Easton's Group of Hotels 

Looking for a career change? Join one of Canada's most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 22 hotels owned and managed by Easton's Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees. 

If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton's is your career partner of choice.

Easton's team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I). Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.

About the Hotel 

Embassy Suites by Hilton Toronto Airport is a 255-room full-service hotel, owned and operated by Easton's Group of Hotels. Located near to the Toronto Pearson airport, it features a restaurant and bar with over 1000 square feet of banquet space. 

Benefits

  • Employee Social Events
  • 500+ brand discounts from Eastons group
  • Career Development
  • Worldwide Hotel Discounts at Hilton Hotels.

Embassy Suites by Hilton Toronto Airport is looking for someone with houseperson experience in the Hospitality industry, friendly & focused to join our team as a part-time houseperson 

Job overview

Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas.  Deliver and retrieve items requested by guests and housekeeping staff.

DUTIES AND RESPONSIBILITIES 

  • Assist room attendants with heavy items such as mattresses and linens.   Deliver linens and other supplies to room attendants.
  • Remove all dirty linen from assigned Room Attendants' carts and closets and transport to laundry.
  • Maintain cleanliness and organization of floor closets and vending areas; remove trash throughout the hotel, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
  • Respond to guests' requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
  • Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
  • Report to supervisor needed repairs or unsafe conditions.
  • Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
  • Monitor and control supplies/amenities and minimize waste within all areas of housekeeping.
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • May collect newspaper and other items for recycling.  
  • May regularly assist with deep cleaning projects.
  • Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards

QUALIFICATIONS AND REQUIREMENTS

  • Basic reading, writing, and math skills. 
  • Some housekeeping experience
  • Friendly and hospitality focused
  • Attention to detail
  • Ability to work under pressure in a fast paced, stressful environment

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