Service Administrator

5 days ago

Winnipeg, Manitoba, Canada Fort Garry Industries Full time

Fort Garry Industries (FGI) is Canada's most trusted truck and trailer parts, sales and service provider. FGI group of companies has over 500 employees with locations across Canada.

With over 100 years of service under our belt, we are always expanding and looking for talented and motivated people to join our team and help with our continued success Joining FGI means being part of a forward-thinking team shaping the future of the transportation industry.

Our WINNIPEG BRANCH has an exciting opportunity for a SERVICE ADMINISTRATOR to join our team

What You Will Do:

The Service Administrator manages front-line customer service for the service shop, handling vehicle check-ins, invoicing, customer communication, and coordinating with technicians to ensure smooth service department operations. You will work with your team members to deliver a high-quality customer experience that exceeds customer expectations through the following tasks:

  • Greet customers promptly and address their inquiries
  • Provide regular updates regarding work orders
  • Process all work orders, purchase orders, warranty claims and updated customer files
  • Communicate with the Service Manager, vendors and technicians to provide accurate customer information
  • Process AR/AP payments related to the service shop
  • Complete daily cash reports for the branch
  • Other duties as assigned

What We Require:

  • Previous experience in an administrative role is preferred
  • Previous experience with handling cash transactions is preferred
  • Basic understanding of service shop procedures and repair times is preferred but not required
  • Must be able to meet the physical requirements: Occasionally required to lift and/or move up to 20 pounds from floor to waist, frequently sitting, standing, and walking inside the branch
  • Proficient with Microsoft Office and other standard office equipment
  • Excellent customer service skills
  • Strong communication skills, including both written and verbal
  • Team-oriented, adaptable, with a commitment to safety excellence
  • Able to coordinate and organize multiple customer accounts and service calendars
  • Comfortable with quickly managing multiple tasks, projects and deadlines

What We Offer:

  • Competitive Wages -PLUS Yearly bonus
  • Great Benefits -Health, Dental, Vision, and much, much more
  • RRSP Matching
  • Health Spending Account – up to $500 per year
  • Paid sick days and Short-Term Disability Benefits
  • Discount on gym membership
  • Retirement Perks
  • And an overall great place to be

Fort Garry Industries welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

Fort Garry Industries is committed to the principle of Employment Equity. It is our goal to achieve a workforce that is reflective of the citizens we serve. Employment Equity promotes the principles of fairness, merit and equitable employment representation. Fort Garry Industries values diversity in the workplace. Women, Indigenous People, Visible Minorities and Individuals with Disabilities are encouraged to apply and self-identify. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do, it's also the smart thing.

  • People Services Administrator

    2 weeks ago

    Winnipeg, Manitoba, Canada NFI Parts Full time

    This position will be involved in working with the Human Resources Team to provide support in the areas of administration, filling, scanning, staffing and recruitment.  This position will also assist with short-term projects and support the department through completion of a variety of daily activities.WHAT YOU WILL DO:Maintain and update human resource...

  • Business Services Administrator

    1 week ago

    Winnipeg, Manitoba, Canada Colliers Project Leaders Full time

    OverviewAt Colliers Project Leaders, we deliver capital project solutions to fulfill our clients' needs across the built environment. The work we do makes a difference in communities and for the people who live there. We have a passion for it. Our commitment to realizing our clients' vision inspires us to look beyond the immediate – to the possibilities...

  • People Services Administrator

    3 hours ago

    Winnipeg, Manitoba, Canada Carfair Full time

    Carfair Composites is a leader in fiber-reinforced plastic design and composite technologies. Carfair Composites is a subsidiary of NFI Group, a leading independent bus and coach manufacturer and a leader in electric mass mobility solutions, operating in five manufacturing and distribution centers across North America, including Winnipeg, MB, St. Cloud, MN,...

  • Assistant Business Services Administrator

    1 week ago

    Winnipeg, Manitoba, Canada Colliers Project Leaders Full time

    OverviewAt Colliers Project Leaders, we deliver capital project solutions to fulfill our clients' needs across the built environment. The work we do makes a difference in communities and for the people who live there. We have a passion for it. Our commitment to realizing our clients' vision inspires us to look beyond the immediate – to the possibilities...

  • Administrative Assistant

    2 weeks ago

    Winnipeg, Manitoba, Canada Legacy Mechanical Services Inc Full time

    Legacy Mechanical Services Inc. is trusted by the Winnipeg community for providing reliable plumbing, heating, and cooling services with a commitment to integrity and quality. The company believes in fostering a culture of ownership among its employees, ensuring exemplary customer care and business growth. Serving both residential and commercial clients,...

  • Temp Customer Service Administrator

    5 days ago

    Winnipeg, Manitoba, Canada StandardAero Full time

    Job DescriptionBuild an Aviation Career You're Proud OfNo matter your background, we will support you to take on new challenges and grow your skills. You'll build relationships, ensure our teams are taken care of and advocate for our customers' needs. Our values like integrity, service, teamwork, and communication will make you proud to be part of...

  • administrative coordinator

    3 days ago

    Winnipeg, Manitoba, Canada Happy Math Full time

    Education:Expérience:EducationSecondary (high) school graduation certificateTasksReview and evaluate new administrative proceduresEstablish work priorities and ensure procedures are followed and deadlines are metCarry out administrative activities of establishmentCo-ordinate and plan for office services such as accommodation, relocation, equipment,...

  • Administrative Assistant

    2 days ago

    Winnipeg, Manitoba, Canada ECS Electrical Cable Supply Ltd. Full time

    Company DescriptionEstablished in 1984, E.C.S. Electrical Cable Supply (ECS) is the largest independent, 100% Canadian-owned specialty Wire & Cable distributor. With significant growth over the years, ECS expanded globally by establishing a presence in Dubai in 2004. Operating with 12 sales and warehouse facilities, ECS has a national focus and international...

  • Administrative Assistant

    1 week ago

    Winnipeg, Manitoba, Canada Aplin Full time

    Aplin is excited to partner with our client, an award-winning construction company, to find a skilled Administrative Assistant. Located on the south side of Winnipeg, this role is a great fit for an office professional with prior experience in the construction industry.This is a full-time permanent Monday to Friday position. Ideal hours are 8am-4:30pm but...

  • Administrative Assistant

    7 days ago

    Winnipeg, Manitoba, Canada Winnipeg Regional Health Authority Full time

    CancerCare Manitoba is a provincial agency which provides clinical and academic services and leadership for cancer control and the treatment of blood disorders. Our shared vision of a world free of cancer drives every member of our team. CancerCare Manitoba is the perfect place to thrive if you're seeking a fulfilling career in an organization that is...