Health Technologies Database Associate

2 weeks ago

Mississauga, Ontario, Canada The Cigna Group Full time $60,000 - $90,000 per year
The job profile for this position is Provider Data Senior Analyst, which is a Band 3 Senior Contributor Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply

Our people make all the difference in our success.

Through the work of the Drug Pricing Services team, Express Scripts Canada offers its customers access to a comprehensive drug product and price file database of drug identification numbers (DINs) and drug prices for drug claim adjudication.  The primary function of the Drug Database Associate is to update and maintain ESC's database, leveraging multiple sources, using their knowledge and experience from retail pharmacy.

Please note, this is a 12 months contract with a possibility of extension.

Location: Mississauga Head Office

Working Environment: Hybrid, 2 days per week on-site

ESSENTIAL FUNCTIONS:

  • Performs the scheduled tasks required to maintain product and price information for drug and medical supplies & equipment items while ensuring contract requirements are met for accuracy and timeliness.

  • Uses documented processes to apply provincial coverage and price changes from source files for each field in the database and performs data loading in system.

  • Participates in the maintenance of various programs and functionalities in ESC's systems.

  • Performs quality assurance checks on peer's tasks to ensure data accuracy.

  • Demonstrates understanding of various sources leveraged for database maintenance; identifies exceptions or errors and undertakes necessary steps to resolve.

  • Responds to and resolves Provider and Customer inquiries regarding drugs and medical supplies & equipment database information.

  • Supports internal teams in resolution of drug pricing related issues.

  • Contributes to completion of projects and programs in area of expertise.

  • Participates in system testing and analysis in support of new functionality, new system processes, and business rules changes.

  • Participates in problem resolution, process improvements and process changes, as required.

  • Applies knowledge and expertise to resolve complex situations and understand impact and implications for business processes, expanding beyond the scope of Drug Database.

  • Completes day-to-day Provider Data tasks without immediate supervision, but has ready access to support and advice from more experienced team members.

  • Tasks involve a degree of forward planning and anticipation of needs/issues.

QUALIFICATIONS:

  • Post graduate diploma.

  • Graduate from a Pharmacy Technician/Assistant program with experience in retail pharmacy

  • Previous experience working in drug pricing or in a Pharmacy Benefit Manager preferred

  • Effective organizational and time management skills to meet firm turnaround times

  • Critical thinking for decision making

  • Team player also able to work independently

  • Meticulous attention to detail and processes in place

  • Superior analytical and problem-solving skills

  • Advanced MS Excel skills

  • Bilingualism (French & English) is an asset

NOTE: Internal candidates should apply before September 29, 2025.

Please note that you must meet our posting guidelines to be eligible for consideration.  Policy can be reviewed at this link.

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