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Senior Operational Performance Advisor, Accident benefits
4 weeks ago
Temporary position fort 12 months
As a Senior Operational Performance Advisor, Accident benefits, you work with the Accident Benefits team, weighing in on a wide range of data sets that impact operational performance. You'll support the team with performance management by creating and updating various indicators and reports. You'll analyze and adapt management systems based on the evolution and changing needs of the organization. You have extensive knowledge of your field, tools and applications, processes and provincial regulations. You are known for your resourcefulness, analytical skills and business acumen. As you frequently interact with stakeholders working in other areas, interpersonal savvy is essential. More specifically, you will be required to:
Provide advice and support to help the team identify the information required to carry out management duties and produce various reports
Create workload capacity plans and provide ongoing follow-up support
Provide advice that will enhance understanding of performance data and implement solutions as needed
Diagnose any issues, challenges, needs and problems that might arise in your line of work to ensure target outcomes can be reached
Use reports to analyze information and identify challenges/issues
Develop and propose solutions to help your unit improve various processes and results
Develop, implement, update and use management tools and processes specific to your line of work
Help develop and improve key performance indicator and monitoring tools, policies, processes and programs that support your unit's strategic projects and initiatives
What we offer*
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
* Benefits apply based on eligibility criteria.
What you bring to the table
Bachelor's degree in a related field or CIP designation
A minimum of seven years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Advanced knowledge of operations performance AND performance indicators
Advanced knowledge of Excel and SAFS
#LI-Hybrid
Trade Union (If applicable)
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask
Job Family
Property and casualty insurance (FG)Unposting Date
