Accident Benefits Claims Advisor-Atlantic

2 weeks ago

Mississauga, Ontario, Canada Desjardins Full time

As an Atlantic Accident Benefits Claim Advisor, you investigate, evaluate and negotiate accident benefits claims and help serve and maintain business relationships with members and clients. Proactively, you contact clients to establish rapport, discuss the claims process, and explain applicable benefits. You guide them through the claims process, understanding their unique needs while providing empathetic support. Where applicable, you effectively manage and negotiate claims through the dispute resolution process. You manage and interact with stakeholders in the claims process to ensure client's rehabilitation needs are met. You ensure effective reserving practices and issue claim payments on a timely basis. More specifically, you will be required to:

  • Investigate, evaluate, negotiate accident benefits claims.

  • Maintain clear and timely communication with clients, providing updates on the status of their claims, addressing inquiries and guiding them through the claims process.

  • Proactively identify and resolve challenges that may arise during the claims process, with a focus on always doing what is best for the client.

  • Collaborate effectively with internal and external stakeholders.

  • Accurately case reserve claims in line with company best practices.

What we offer*

  • Competitive salary and annual bonus

  • 4 weeks of flexible vacation starting in the first year

  • Defined benefit pension plan that provides predictable, stable income throughout retirement

  • Group insurance including telemedicine

  • Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Hybrid

 
What you bring to the table:

  • Bachelor's degree in a related field

  • A minimum of three years of relevant experience

  • Please note that other combinations of qualifications and relevant experience may be considered

  • Proficiency in both French and English, due to the nature of the duties or work tools because the position involves interactions with French and English-speaking partners, members and/or clients.

  • New Brunswick Adjusters License

  • CIP designation or enrolled in program.

  • Knowledge of regulatory and contractual obligations (New Brunswick, Nova Scotia, PEI, and Newfoundland)

  • Knowledge of medical and legal terminology, vocational rehabilitation concepts and disability management principles

  • Candidates located in Nova Scotia, New Brunswick, Prince Edward Island and New Foundland will be telewo

Action oriented, Customer Focus, Decision quality, Differences, Interpersonal Savvy, Nimble learning

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask

Job Family

Member/client sales and service (FG)

Unposting Date

  • Claims Specialist LAT/CAT

    2 weeks ago

    Mississauga, Ontario, Canada Desjardins Full time

    As a Claims Specialist LAT/CAT, you support and coach a team of advisors responsible for handling complex catastrophic injury claims as well as claims involving disputes filed with the Licence Appeal Tribunal (LAT). You help review claims and issue claims settlement directives. You provide settlement opinions for complex claims and help internal advisors...

  • Claims Specialist, APD

    1 week ago

    Mississauga, Ontario, Canada Desjardins Full time

    Temporary position for 7 monthsAn APD Claim Specialist's primary responsibility is to coach Claim Advisors towards becoming more independent, resourceful, and autonomous. Claim Specialists are expected to be proficient in technical matters, coupled with an ability to meaningfully engage Claim Advisors through effective coaching interactions. More...

  • Claims Administrator

    2 weeks ago

    Mississauga, Ontario, Canada Canada Cartage Full time

    Why you'll love Canada CartageAn iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of...

  • Claims Reporting Specialist

    1 week ago

    Mississauga, Ontario, Canada Desjardins Full time

    Temporary position for 12 months.As a Claims Reporting Specialist, you will assist our clients in opening new claims with regards to damages to their home or auto properties. You will provide exceptional customer service and support to our clients during unprecedented events and guide them through the claims process. You help build and maintain business...

  • Claims Adjuster, Crime

    1 hour ago

    Mississauga, Ontario, Canada SCM Insurance Services Full time $80,000 - $135,000

    Company:ClaimsPro LPClaims Adjuster, Crime & Cyber Claims, Hybrid (Mississauga, ON)We have an existing opportunity to add a Claims Adjuster, Crime & Cyber Claims to our teamAt BBCG Claim Services, an SCM company, the Claims Adjuster will be responsible for investigating and settling claims related to crime insurance, cyber insurance, professional liability...

  • Senior Claims Specialist

    4 days ago

    Mississauga, Ontario, Canada RBC Insurance Full time

    Job DescriptionWhat is the opportunity?Adjudicate and manage complex, high dollar value policies in a team-oriented, multi-disciplinary, digital environment. Responsible for applying applicable policy provisions, appropriate risk management strategies, which will have an impact on the company's financial results, reputation and regulatory risks, client...

  • Senior Claims Specialist

    2 days ago

    Mississauga, Ontario, Canada RBC Full time

    Job DescriptionWhat is the opportunity?  Adjudicate and manage complex, high dollar value policies in a team-oriented, multi-disciplinary, digital environment.  Responsible for applying applicable policy provisions, appropriate risk management strategies, which will have an impact on the company's financial results, reputation and regulatory risks, client...

  • Intermediate Claims Adjuster, Bodily Injury

    1 week ago

    Mississauga, Ontario, Canada Echelon Insurance Full time

    About UsEchelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies and is an equal opportunity employer who offers a professional environment that champions collaboration,...

  • Business Advisor II

    7 days ago

    Mississauga, Ontario, Canada Intact FC Full time

    Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

  • Section Manager, Claims Support

    10 hours ago

    Mississauga, Ontario, Canada Desjardins Full time

    Temporary position for 6 monthsAs a Section Manager, you play a pivotal role in leading a dynamic team of Claims Support who provide essential assistance to all Claims areas. Your mission is to drive operational excellence, empower talent, and deliver exceptional service that ensures member and client satisfaction. You are a strategic thinker and a decisive...