Part-Time Event

Part-Time Event & E-Commerce Operations Associate

About Animebae

Animebae is an anime-inspired streetwear and immersive merch brand blending fashion, fandom, and culture. We are active across major anime conventions in North America and operate a growing e-commerce business serving a global fanbase. We're looking for a reliable, self-driven team member who thrives in fast-paced environments, plans/sets their own schedule, and above everything else loves anime as much as we do.

This is a unique, paid opportunity to travel and work at some of the biggest and most exciting anime conventions in the world

Role Overview

This role is split between anime convention event work and weekly e-commerce operations at our office. You'll be a key face of Animebae on the convention floor while also supporting fulfillment and customer experience behind the scenes.

This position is ideal for someone who enjoys travel, live events, sales, and hands-on operational work — and who can manage responsibilities independently.

Key ResponsibilitiesEvent & Convention Operations

• Assist with booth setup and teardown, including displays, racks, inventory, and merchandising
• Manage booth operations during conventions, ensuring a clean, organized, and visually appealing space
• Engage with customers, explain products, and represent the Animebae brand professionally
• Handle in-person sales, payments, and transactions using POS systems
• Restock merchandise and manage inventory throughout events
• Troubleshoot issues on-site and adapt quickly in high-pressure environments
• Support overall event flow and logistics during multi-day conventions

E-Commerce Fulfillment (Weekly Office Shift)

• Pick, pack, and prepare online orders for shipment
• Assist with inventory organization and stock counts
• Coordinate shipments between Canada and U.S. fulfillment when required
• Ensure orders are packed accurately and efficiently

Customer Service

• Answer customer emails once per week using provided guidelines and templates
• Provide clear, friendly support related to orders, shipping, and basic product questions
• Escalate issues when needed and help resolve customer concerns professionally

Required Qualifications

• Valid driver's license (required for event transport and logistics)
• Ability and willingness to travel for conventions, including:
• Sakura-Con (Seattle): April 1–5
• Otafest (Calgary): May 14–18
• Anime North (Toronto): May 20–24
• Anime Expo (Los Angeles): July 1–7
• Prior experience with:
• Merchandising or retail displays
• Sales (in-person preferred)
• POS systems (Square, Shopify POS, or similar)
• Comfortable working long event days on your feet
• Strong organizational and time-management skills
• Passion for anime, manga, and fandom culture
• A proactive problem-solver who stays calm under pressure
• Comfortable self-managing tasks with minimal supervision

Nice to Have

• Convention, pop-up shop, or event experience
• Streetwear or fashion retail background
• Familiarity with Shopify or e-commerce workflows
• Experience representing a brand publicly or on a sales floor

What We Offer

• Paid travel and event opportunities at major anime conventions
• Hands-on experience in anime merchandising, events, and e-commerce
• A creative, fast-moving work environment
• Opportunity to grow with the brand and take on more responsibility over time
• Flexible part-time schedule built around events

Who This Role Is Perfect For

Someone who:

• Loves anime conventions and fandom culture
• Enjoys live events and talking to customers
• Is reliable, adaptable, and self-motivated
• Wants a mix of event energy + behind-the-scenes operations

Job Types: Part-time, Casual

Pay: $19.00-$25.00 per hour

Expected hours: 10 per week

Benefits:

• Flexible schedule
• On-site parking
• Work from home

Work Location: In person