Monitor Room Operator

Job Type: Full-Time

Wages:Start: $22.19; 6 Months: $24.96; 1-Year: $29.00

Job Title/Classification:

Monitor Room Operator

Department:

General

Employment Type:

Full-time

Shift Assignment

TBD

Wages:

Start: $22.19; 6 Months: $24.96; 1-Year: $29.00

1

Posting Date:

October 8, 2025

Application Deadline:

This is a Non-Bargaining Unit position; applications from all internal applicants are welcome and will be considered and reviewed.

Who We Are

Gateway Casinos & Entertainment Limited ("Gateway") is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at

Why Work For Us

Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today

Key Responsibilities

• Routine surveillance of the gaming floor and back of house areas, identify potential problems, such as poor game protection, suspicious individuals, and acting as a support unit to other departments in relation to the protection of company assets
• Strictly adhering to the compliance of all policies and procedures in the Departmental or Internal Control Manual
• Maintaining accurate logs of all calls and procedure violations or completing reviews of all material that is pertinent to site operations
• Monitor major occurrences such as criminal acts committed on company property
• Promote and maintain the utmost integrity and the highest caliber of customer service and respect to all patrons and employees
• Ensure that all employees are adhering strictly to policies and procedures as outlined by the Departmental or Internal Control Manual
• Maintain awareness of gaming operation at all times and comply with policies and procedures in order to secure company assets
• Maintain a clean and safe work environment
• Perform other duties as assigned

What You'll Require

• Adherence to time and attendance standards
• Knowledge of table games would be considered an asset
• Overall knowledge of casino operations and internal controls
• Ability to work any shift
• Excellent interpersonal and communication skills
• Strong keyboarding and report writing skills is required
• French language skills (verbal and written) are an asset
• All employees at Casino Rama are expected to:
• • Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act
• Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols
• Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers

What Is Next

Love what you see so far? For the best chance to hear from us, apply within 7 days of the posting date. Not the right fit this time? Follow us on our careers social media pages

**Gateway will post/recruit in accordance with the terms and conditions of applicable Collective Agreements

Gateway is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

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