Office Manager/Administrator

4 days ago

Kamloops BC VC K, Canada Engage Health Full time

Overview

We are seeking a highly organized, dependable and proactive individual to join our physiotherapy clinic as an Office Administrator/Manager. The ideal candidate will play a key role by ensuring smooth operation of our clinic to enhance our patient's experiences. This position requires the candidate to perform a full range of administrative duties and also requires strong and effective communication skills. This position requires a solid background in office administration, excellent organizational skills, creative problem solving skills and a willingness to learn/try new things as required. Previous experience with Jane software would be an asset but is not required.

Responsibilities Include (but are not limited to):

  • Overseeing and managing the general operations of our clinic;
  • Welcoming patients, answering phones, replying to emails and scheduling patients;
  • Processing payments;
  • Reconciling daily deposits;
  • Electronic billing;
  • Maintaining accurate electronic medical records, filing systems, and wait list management
  • Ensuring necessary supplies and materials are organized and stocked;
  • Keeping the office tidy;
  • Light cleaning and laundry duties;
  • Assisting and interacting professionally with other team members;
  • Maintaining patient and workplace confidentiality;
  • Hiring, supervising, training and mentoring other staff as required;
  • Inventory and ordering of equipment and supplies;
  • Assisting with budgeting, expense tracking, and financial reporting;
  • Providing clerical support including data entry, document preparation, billing and correspondence; and
  • Support office projects, organize meetings/team building events.

The successful candidate will have:

  • A cheerful, friendly attitude;
  • A commitment to providing outstanding, compassionate patient care;
  • Professional appearance including clothing and grooming;
  • Work experience as an office manager, receptionist, front office representative or customer service representative;
  • Excellent computer skills and a willingness to work with new software;
  • Experience using Excel and Microsoft Word;
  • Solid written and verbal communication skills;
  • Great time management and organizational skills with attention to detail;
  • Willingness to support all aspects of the practice as needed;
  • Ability to work in a fast-paced environment and task-switch as needed;
  • Willingness to learn and take additional training as required;
  • Ability to problem solve and work independently without direct supervision; and
  • An excellent telephone manner.

What we offer:

We have a supportive and friendly team and a positive office environment. While the role comes with a learning curve at the start, we provide thorough training to set you up for success. We offer a competitive starting wage, with regular opportunities for increases as you develop in your role. This position allows you to make a meaningful impact on the lives of our clients and staff. You'll also have the opportunity to develop, share and implement your ideas that enhance clinic efficiency and care quality.

No phone calls or drop-ins please. Only those selected for an interview will be contacted. We look forward to hearing from you

Job Type: Full-time

Pay: $22.00-$27.00 per hour

Expected hours: 36 – 40 per week

Benefits:

  • On-site parking
  • Paid time off

Work Location: In person

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